Summary:

Avanade is seeking a Managed Services Solution Architect. The role will include end-to-end deal support of managed services engagements including data gathering, analyzing, effort and cost estimating, deal shaping, proposal development, as well as assisting with contracting.  This role requires a solid understanding of Microsoft’s Cloud architecture and M365 products, and strong customer-facing skills to clearly articulate proposed solutions to Avanade’s customers. The role-holder will take a lead in providing sales support and solution configuration on Managed Services deals with a primary focus on Sovereign delivered Managed Services.   

Key Responsibilities:  

• End-to-end responsibility for shaping Managed Services deals. 

• Secure the required approval for variances from contracting standards by escalating issues to the proper executive level on a timely basis (i.e., before agreed upon with the customer). 

• Work within a team to interpret customer defined or implied requirements against Avanade solution templates and delivery capabilities. 

• Engage with customer stakeholders and other knowledgeable resources to validate service requirements, explore solution options and identify service integration requirements. 

• Lead the definition of a Managed Services solution that meets the agreed requirements. 

• Identify all service costs and populating cost models accurately to ensure a full visibility of costs related to establishing and delivering the service over the contract term. 

• Create and document a Solution Plan and engage internal stakeholders as required for approvals. 

• Identify and mitigate solution risks. 

• Support the development of pricing and commercial strategies and commercial dialogue with customers. 

• Support sales activity in presenting our solution approach and methods to customer stakeholder groups. 

• Plan for and support service implementation, transition, and introduction activities. 

• Establish and maintain effective working relationships with Avanade Solution Area and Business Development communities. 

Location: Brisbane