Manager- Ad Operations

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Manager Ad Operations who will:

• Lead and manage daily trafficking operations across multiple client accounts
• Supervise and motivate the team to ensure timely and accurate task delivery
• Ensure adherence to Ad Ops best practices and evolving frameworks
• Oversee tag implementation (analytics, verification, targeting)
• Coordinate with regional stakeholders, creative teams, and internal partners
• Troubleshoot trafficking and tech issues with publishers and ad servers
• Collaborate with Analytics, Tech, and Data teams to ensure accurate measurement
• Drive team training, development, and performance management
• Promote efficiency through tech adoption and process optimization
• Communicate proactively across teams and escalate challenges as needed

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have:

• Graduate or Postgraduate in any discipline
• 4+ years of experience in Ad Operations or campaign trafficking
• Proven experience in team setup, people management, and process development
• Strong understanding of the digital advertising ecosystem (agency, media, or ad tech)
• Excellent problem-solving skills and attention to detail
• Strong communication skills (verbal & written English)
• Ability to manage workload and mentor team members effectively
• Working knowledge of HTML and JavaScript preferred

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.