Manager, Agency Recruitment

Role Summary

We are looking for a results-driven Agency Recruitment Manager to lead end-to-end Agency recruitment and build a strong pipeline of quality candidates. You will drive recruitment strategies, events, referrals, lead generation, candidate engagement and conversion while partnering closely with Agency Leaders, Managers and Training. This role is ideal for someone passionate about talent attraction, Agency growth and turning recruitment activities into measurable results.

Position Responsibilities:

• Develop and execute Agency recruitment plans aligned with agency target and business growth objectives.
• Identify target candidate segments and develop appropriate sourcing strategies.
• Develop creative recruitment events, career talks and campaigns to attract quality candidates.
• Manage recruitment activities from ideation and planning through execution and post-event conversion.
• Develop and drive structured referral activation initiatives across the Agency force.
• Build and maintain a healthy pipeline of potential Agency candidates.
• Consolidate recruitment leads from events, referrals, digital channels, social media inquiries, career fairs, walk-ins and other recruitment sources.
• Track candidate progress and ensure timely follow-up.
• Drive the candidate journey from initial interest through commitment and progression into the licensing process.
• Monitor conversion at each stage of the recruitment funnel and identify candidate drop-off points.
• Partner closely with the Training team to ensure a smooth transition from recruitment to licensing training.
• Track recruitment performance and prepare regular pipeline and conversion reports.
• Use recruitment data and insights to continuously improve sourcing strategies, events and campaigns.

Required Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Human Resources, Management or a related discipline.
• Relevant experience in recruitment, Agency development, insurance distribution, sales/business development or talent acquisition.
• Strong understanding of recruitment funnel and conversion management.
• Strong stakeholder management, communication, influencing and presentation skills.
• Strong follow-up, problem-solving and execution discipline.
• Data-driven and results-oriented approach.

Preferred Qualifications:

• Experience within life insurance or Agency distribution.
• Experience managing recruitment events, campaigns, candidate pipelines or referral programs.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.