Manager, AI Enablement and Execution
Role purpose
The Manager, AI Enablement and Execution will help bring AI to life across Change & Delivery, the CoE and the broader businesses we support. This role will identify practical AI use cases, support tool and skill uplift, and deliver the coaching, training and hands-on support needed to build AI proficiency across teams. The role will work closely with the Chapter Lead and stakeholders to embed responsible, AI-enabled ways of working that improve productivity, consistency, quality and delivery outcomes.
Key responsibilities
Support AI adoption
- Support delivery of the AI enablement roadmap for Change & Delivery and the CoE.
- Work with teams to identify practical AI opportunities across planning, reporting, communications, stakeholder engagement, content development, insights and process improvement.
- Help convert ideas into simple use cases, guidance, training and adoption activities.
- Support rollout of AI-enabled tools, practices and ways of working.
Build capability and confidence
- Assess capability needs and adoption barriers across teams.
- Deliver coaching, training, demonstrations and practical support.
- Develop user-friendly guides, FAQs, templates, playbooks and examples.
- Support communities of practice, learning sessions and feedback forums.
- Help teams use AI safely, confidently and in line with organisational expectations.
Execute and improve
- Coordinate workshops, training sessions, pilots and implementation activities.
- Track adoption, feedback, issues and benefits.
- Identify barriers and work with the Chapter Lead and stakeholders to resolve them.
- Contribute to continuous improvement of the AI enablement approach.
Engage stakeholders
- Build strong relationships within Change & Delivery, CoE and business stakeholders.
- Act as a practical support partner for teams adopting AI.
- Communicate AI concepts in a simple, accessible and relevant way.
- Collaborate with technology, data, risk and governance partners as needed.
Key outcomes
- Practical AI use cases are identified, tested and supported.
- Teams have clear tools, guidance, training and coaching.
- AI confidence and proficiency increases across Change & Delivery and the CoE.
- AI is embedded into everyday ways of working responsibly and sustainably.
- Feedback and adoption insights are captured and used to improve the approach.
Skills and experience
- Experience in change, delivery, transformation, learning, capability uplift, business improvement or enablement.
- Practical understanding of AI tools, generative AI and business use cases.
- Experience supporting training, coaching, adoption or capability-building initiatives.
- Strong communication, facilitation and stakeholder management skills.
- Ability to simplify complex concepts into practical guidance.
- Strong planning, coordination and execution skills.
- Comfort working with ambiguity, testing new approaches and learning quickly.
- Understanding of responsible AI, risk and governance is desirable.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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