Manager, AI Operations

The Manager, AI Operations is responsible for facilitating SPE's AI operational cadence, portfolio management activities and enterprise AI programs. Reporting to the Vice President, AI Strategy and Operations, this role serves as the primary lead for the AI operational framework and supports execution of strategic AI initiatives across the enterprise. 

The Manager acts as a key connector between business stakeholders, workstream leaders, operational forums, and executive leadership, ensuring AI initiatives are effectively coordinated, managed, and positioned for successful adoption and value realization. 

Key Responsibilities 

Leadership & Facilitation 

·       Serve as the primary lead for SPE's AI operating cadence.  

·       Manage intake, review, prioritization, approval, and tracking processes for AI opportunities and initiatives.  

·       Coordinate activities of the AI Working Group, including agenda development, meeting facilitation, stakeholder engagement, and action tracking.  

·       Support preparation and facilitation of AI Steering Committee meetings, including briefing materials, decision tracking, and follow-up activities.  

·       Maintain operational processes, workflows, templates, documentation, and procedures.  

·       Continuously improve mechanisms to balance innovation, speed, and responsible oversight.  

Portfolio & Program Management 

·       Coordinate execution across AI initiatives, workstreams, and strategic programs.  

·       Maintain project plans, milestones, risks, dependencies, action items, and status reporting.  

·       Support portfolio prioritization, resource planning, and operational reviews.  

·       Monitor initiative progress and escalate issues as appropriate.  

·       Develop reporting materials for leadership and operations forums.  

AI Initiative Delivery 

·       Lead or support implementation of AI pilots, initiatives, and transformation efforts.  

·       Facilitate discovery sessions, requirements gathering, process assessments, and implementation planning activities.  

·       Coordinate cross-functional teams involved in AI initiatives.  

·       Support business case development, vendor evaluations, and rollout planning.  

·       Assist in scaling successful solutions across the organization.  

Adoption, Communications & Enablement 

·       Coordinate AI communications, awareness campaigns, training programs, and adoption initiatives.  

·       Support organizational change management and stakeholder engagement efforts.  

·       Capture and communicate best practices, success stories, and lessons learned.  

·       Support development of playbooks, guides, and enablement materials.  

Team Leadership 

·       Provide guidance and mentorship to team members.  

·       Foster collaboration across business, technology, and operational teams.  

Qualifications 

Required 

·       5–8 years of experience in strategy, operations, program management, transformation, consulting, PMO, or related disciplines.  

·       Strong program and project management capabilities.  

·       Experience facilitating operational forums, steering committees, or executive reviews.  

·       Excellent communication, facilitation, and organizational skills.  

·       Ability to manage multiple priorities in a fast-paced environment.  

Preferred 

·       Experience supporting AI, automation, digital transformation, or innovation programs.  

·       Familiarity with organizational change management and adoption practices.  

·       Experience within media, entertainment, technology, or consulting environments.  

Leadership Characteristics 

·       Highly organized and operationally disciplined.  

·       Strong collaborator who builds trust across functions.  

·       Effective facilitator and communicator.  

·       Proactive problem solver with strong follow-through.  

·       Comfortable navigating ambiguity and competing priorities.  

·       Continuous improvement mindset.  

The anticipated base salary for this position is $129,600 - $162,000. This role may also qualify for annual incentive and/or comprehensive benefits. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

SPE will consider qualified applicants with arrest or conviction records in accordance with applicable law.

Sony Pictures does not allow audio recording, video recording or use of AI note-taking tools during interviews. Please be aware these tools may be enabled as a default and can be difficult to disable once the interview has started, so we recommend you check your device and disable these tools prior to the start of your interview. If recording or the use of the tools occurs during the interview and cannot be promptly turned off or disabled, the interviewer may end the interview.

To request an accommodation for purposes of participating in the hiring process, you may contact us at SPE_Accommodation_Assistance@spe.sony.com.