Manager- Analytics Job Family

Overview

Who we are

Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future. You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, TN, ‘job flexibility benefits’ (also known as I-140 or Adjustment of Status portability), etc. now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Who we are - TFS 

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. 

Who We’re Looking For 

Toyota Financial Services (TFS) is looking for a highly motivated Manager, Data Analysis that will lead a team of analysts whose purpose is to find actionable analytical insights, to effectively tell the story supported by data, and ultimately to provide tangible business value by leveraging data and business knowledge. This role exists to help our organization solve its largest business questions and issues, improve customer experience, and increase profitability through data-driven methods. 

A little about the Data Analysis team:

• Leverage technical skills, business knowledge, and problem-solving skills to provide analytical insights and reporting to help the business make better data-driven decisions 

•  Provide value by answering business questions and drive efficiency gains with a focus on the following areas: Servicing, Voluntary Protection Products, Sales, Legal and Compliance, Accounting, Risk, Fraud, and other areas. 

You can read more about the Data Analysis team as well as our other Analytics teams here: Analytics @ TFS (toyota.com)  

Current Openings:

Residual Value Loss Forecasting

• The Residual Value team is responsible for developing and leading the company's strategic outlook on the used car market, vehicle depreciation rates, and lease residual values. 

• This role will be responsible for the quarterly forecasting process over vehicle market values, return rate volume, and estimated RV losses on TMCC's lease portfolio. This position suits candidates with high attention to detail, ability to adapt forecast scenarios to rapidly changing conditions (tariffs, recalls, BEVs, etc.), and desire to continuously improve existing forecasting models by partnering with Data Science, Accounting, and Finance. 

What you’ll be doing  

• Spearhead analytical initiatives asked for by the business as well as ones created organically and proactively via data exploration.
• Develop, monitor, and train your team of Analysts by guiding their data consuming skills (SQL, Python), data interpretation and analysis skills, and data storytelling skills (PowerPoint, Tableau/Looker, verbal, written). 
• Influence executives with recommended actions based on your team’s insights by effectively telling the story that is supported by data through presentations (PowerPoint), data visualizations (Tableau, Power BI), and clear and concise verbal and written communications skills. 
• Work closely with various business leaders and stakeholders to uncover their business needs and the true questions that the company is trying to answer. 
• Use SQL and/or Python to get the data needed for your team’s analysis. 
• Apply your arsenal of creative problem-solving and quantitative analytical skills, including statistical methods, to connect the dots and find the insight buried in the data. 
• Assess the quantitative and qualitative impacts of possible actions based on discovered insights, taking into consideration our customers, our employees, and our company. 
• Build relationships with key stakeholders and become a trusted partner across Toyota such as Sales, Marketing, Servicing, Insurance, Technology, Legal/Compliance, Finance, Treasury, Manufacturing, etc.  
• Lead and subject matter expert for several business areas and their strategies, processes, policies, etc to have a holistic approach to analysis and insight generation. 
• Guide, mentor, and train analysts on best practices for analysis and data story-telling. 
• Organically and proactively find insights through data exploration and business knowledge even without stakeholders explicitly asking for it.  
• Utilize strong verbal and written communication skills. 
• Intellectual curiosity – always making an effort to understand and find the truth. 

What you bring 

• Bachelor’s degree (or higher) in any field with an emphasis on quantitative analysis including Business Analytics, Information Science, Business/Finance, Economics, Mathematics, Engineering, Marketing, Consumer Insights or closely related field / STEM degree.
• 5+ years of equivalent and relevant work experience.
• 2+ years of experience leading analytical teams or leading large initiatives with indirect leadership to other Analysts.
• Experience with developing, training and motivating team of Analysts. 
• SQL and/or Python programming knowledge.
• Experience with creative and quantitative problem solving.
• Knowledge of statistics.

Added bonus if you have  

• MBA or Master’s degree in an analytical field.
• 7+ years of relevant work experience (in similar field and/or industry).
• Proven experience leading large-scale infrastructure, modeling and/or analytics projects.
• Financial services experience.

What we’ll bring  

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:   

• A work environment built on teamwork, flexibility and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement  
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable) 
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute  
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)  

Belonging at Toyota

Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members’ efforts to dream, do and grow without questioning that they belong.

Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.