How you move is why we’re here. ®
Now more than ever.
Get back to what you need and love to do.
The possibilities are endless...
Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
If this describes you then let’s talk!
HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Emp Status
Regular Full time
Work Shift
Day (United States of America)
Compensation Range
The base pay scale for this position is $86,000.00 - $131,375.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.
What you will be doing
Platform Operations & Reporting Reliability
- Serve as key operator for Development's reporting environment: manage user access, troubleshoot technical issues, and liaise with Hospital IT teams as needed.
- Execute recurring analytics workflows and recurring reporting deliverables: monthly wealth screening, event reporting, campaign dashboards, grateful patient pipeline tracking, and reporting—ensuring timely, accurate delivery to key stakeholders.
- Maintain documentation and operational references to ensure knowledge transfer and sustainability: data dictionaries, reports requirements documents, KPI library, report inventories, and user training materials.
Data Foundation & Reporting Enablement (Migration + Ongoing)
- Maintain and continuously improve the reporting data foundation that powers Development dashboards and recurring reporting (Sigma and any future BI tools), including rebuilding/repairing upstream tables/views and resolving live vs. snapshot data issues to ensure reliable refresh, performance, and accuracy.
- Lead and document reporting data structure cleanup and standardization (e.g., metric definitions, grains, joins, refresh logic), maintaining clear business rules and downstream dependencies to support consistent, validated reporting.
- Execute time-bound modernization initiatives (e.g., BI platform conversions), including inventory, rebuild, validation, UAT coordination, documentation, and stakeholder communication.
- After migrations are complete, own ongoing reporting enablement: manage enhancements, refactors, and deprecation of legacy reporting assets; proactively identify and remediate reporting data issues; and support continuous improvement of dashboard reliability and usability.
- Through resource partnership between Development Operations and IT, define requirements for certified datasets/pipelines, validate outputs, and coordinate remediation of upstream issues that impact reporting.
Report Building & Dashboard Development
- Build, maintain, and enhance dynamic dashboards, reports, and visualizations in data reporting platforms to support fundraising strategy, donor engagement, and performance monitoring.
- Fulfill custom analytics requests: ad-hoc reports, segmentation analysis, and data pulls for leadership and program teams.
- Conduct data quality checks and validation to ensure reporting accuracy and consistency.
KPI Ownership & Performance Reporting
- Maintain assigned KPI reporting outputs in accordance with the official KPI library and official reporting standards, ensuring regular updates and data integrity.
- Coordinate monthly KPI update communications, synthesizing analytics outputs for multiple stakeholder groups.
- Partner with Director, AVP, and VP on development of new KPIs and measurement frameworks as the analytics program matures.
Workflow Coordination & Stakeholder Support
- Manage analytics intake and delivery workflows (e.g., Monday.com): capture requirements, prioritize work within established guidelines, track timelines, and communicate status to stakeholders.
- Serve as liaison between Development programs (Principal Gifts, Major Gifts, BIKE HSS, Special Events, Annual Giving, Special Events, and others) and analytics function.
- Train Development staff on reporting platform self-service functions; build capacity for data-informed decision-making across the department.
Team Coordination & Quality Assurance
- Maintain operational oversight for the Data team, ensuring efficiency, completion of milestones, and cross-team communication within and outside of the Data team.
- If/when analytics staff are added, provide task-level coordination and peer review support for assigned deliverables to ensure accuracy, consistency, and adherence to reporting standards.
Education
• Bachelor's degree required;
• 5-7 years in analytics, with experience in fundraising/development operations, or nonprofit data/reporting,
Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.
