Manager, Applications Engineering

We are looking for an exceptional Manager, Applications Engineering to drive the growth and strategy of MKS in Japan. In this pivotal role, you will lead technical communications between our valued customers and MKS Business Units, and collaborate closely with our sales team to uncover and execute on new business opportunities. By leveraging MKS’s industry-leading product portfolio, global reach, and technical expertise, you will be instrumental in our continued success and growth strategy in Japan.

• Fosters strong customer relationships and satisfaction by delivering expert technical support through all stages of development and post-sale product support.
• Understands customer roadmaps and technical challenges, and leverages knowledge of physical principles to document and communicate customer requirements to MKS Business Units.
• Proactively seeks and finds new business opportunities and works closely with the Sales team and MKS Business Units to execute on customer requirements to win the business.
• Responsible for timely and clear communication between the customer and MKS Business Units when addressing technical or quality topics.
• Manages team of applications engineers to deliver on customer requirements and establishes strategy to elevate customer satisfaction.
• Gathers competitive insights and works with technical experts in the MKS Business Units to clearly articulate MKS’s value proposition/position relative to the competition.
• Qualifies sales opportunities in terms of customer technical requirements, timelines, competitive landscape, and MKS’s value proposition.
• Regularly visits customers to prospect for new business, follow up on development project, and provide support for technical issues.
• Works with technical experts at MKS Business Units to write technical documents and presentations to support customer activities.
• Manages and drives timelines and action items in Japan and with the MKS Business Units to ensure customer needs are met consistently.

What will you bring to the team, along with your curiosity is:

• 10 years of technical experience in the Semiconductor market.
• Physics, electrical engineering, or similar engineering background preferred.
• Experience working with front end Semiconductor Process Equipment company or Subsystem Supplier required.
• Experience managing a technical team.
• Experience working with complex electronic devices such as RF generators, plasma sources, etc. preferred.
• An energetic, self-starter, Proactive and highly self-motivated, hungry go-getter with a strong can-do attitude.
• Solid commitment to customer service, internally and externally.
• Business level English preferred.

Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations.  Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.  MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com .

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