Manager, Client Solutions, Protection, Korea

Job Title

Manager, Client Solutions, Protection, Korea

Job Description

The Role

As Manager, Client Solutions, Protection, Korea, you will support the AVP, Client Solutions, Protection, Korea in delivering new business growth, client retention and high-quality client service in the Korean Protection market. You will build strong client relationships, develop a deep understanding of client strategies and needs, and help translate those insights into relevant reinsurance propositions and business opportunities.

Working closely with Pricing, Underwriting, Claims, Operations, Legal and relevant regional teams, you will support client strategy execution, proposition development, client enablement, product innovation and new business development. You will also support the progression of new business through quotation and approval processes, treaty negotiation and implementation by providing relevant client and business context and coordinating with the teams accountable for each stage of the process.

You will support the AVP in ensuring that appropriate governance and risk considerations are reflected in client and business activities. The role requires strong knowledge of the Korean life insurance market, sound commercial judgement and the ability to work effectively with both clients and internal stakeholders.

Duties

Client Management & Market Development (30%)

• Develop and execute strategies for assigned existing and prospective clients, aligned with the Korea Protection business strategy and priorities.
• Build and maintain strong working relationships with client stakeholders through regular engagement, well-prepared meetings and timely follow-up.
• Develop a deep understanding of clients’ strategies, business priorities and protection needs to strengthen relationships and identify areas for further engagement.
• Deliver high standards of client service by coordinating timely responses to client queries and requests.
• Gather relevant intelligence on competitor, product and market developments to inform client strategies and business planning.

Value Proposition, Client Enablement & Product Solutions (30%)

• Lead the development and delivery of assigned value propositions aligned with Korea market priorities, while supporting the AVP in advancing the broader proposition agenda.
• Contribute to client enablement and product innovation initiatives that address client needs and support the strategy and growth objectives of the Korea Protection business.
• Work with Pricing, Underwriting and other technical teams to incorporate appropriate risk, pricing and underwriting perspectives into client solutions and product development initiatives.
• Lead or contribute to client presentations of assigned propositions, clearly articulating their value and relevance to client needs.

Drive and Support New Business Development (20%)

• Identify and develop new business opportunities with existing and prospective clients.
• Progress assigned opportunities from initial engagement through client proposal and agreement, working with relevant internal stakeholders.
• Maintain momentum through timely client follow-up and clear communication of agreed actions and next steps.
• Monitor the new business pipeline for assigned opportunities and provide the AVP with timely updates on progress and material issues.

Business Delivery & Cross-functional Collaboration (20%)

• Maintain effective working relationships across Pricing, Underwriting, Claims, Operations, Legal and relevant regional teams.
• Provide relevant client, product and business information to support quotation and internal approval processes.
• Support treaty negotiation and documentation by coordinating client and business input with the accountable internal teams.
• Support implementation by coordinating the transfer of agreed client and business requirements to the teams responsible for delivery.
• Maintain accurate and up-to-date records of client contacts, opportunities and actions.
• Escalate material delivery, governance or risk matters to the AVP and relevant stakeholders where appropriate.

Qualifications & Experience

• Relevant experience in the life insurance or reinsurance industry, with a strong understanding of the Korean life insurance and Protection market.
• Experience in client management, business development, product development, pricing or other relevant technical or commercial roles.
• Strong understanding of Protection products and practical knowledge of product development, pricing, underwriting and claims considerations.
• Ability to understand client needs and translate them into practical reinsurance propositions and business solutions.
• Strong client and stakeholder management skills, with the ability to build effective relationships and work collaboratively across functions.
• Strong analytical and commercial judgement with the ability to assess issues, develop practical solutions and communicate recommendations clearly.
• Excellent written, verbal and presentation skills, with the ability to communicate effectively with both clients and internal stakeholders.
• Strong organisational skills with the ability to manage multiple priorities, take ownership of assigned responsibilities and deliver to agreed deadlines
• Proactive, resilient and collaborative, with a willingness to constructively challenge, identify issues and drive matters forward.
• Proficiency in Korean and English, both written and verbal. 
• Actuarial qualification or progress towards actuarial qualification would be an advantage.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

• 21 days of annual leave with option to buy more days

• Fertility leave 

• Generous enhanced parental leave 

Healthcare

Pacific Life Re provides group insurance coverage to all employees, their legal spouse and children for the following products:

• Group Hospitalisation, and

• Group Outpatient

In addition, employees are covered under

• Group Disease Death,

• Group Accidental Death, and

• Group Accidental Disability

• Additional flexi benefits

Wellness

• Access to Employee Assistance Program 

• Time off for volunteering 

• Charitable matching of employee donations 

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

Please click here to view our company values