At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you’ll find innovation, stability, and the chance to grow your career as part of a team that’s always looking ahead.
Strategy and Architecture
- Develop and execute the enterprise cloud and compute infrastructure strategy aligned with business, technology, cybersecurity, and resiliency objectives.
- Lead infrastructure architecture, workload placement, and technology decisions across cloud, hosted, hybrid, and on-premises environments.
- Partner with business and technology stakeholders to evaluate, design, and implement scalable infrastructure solutions.
- Develop and maintain an AI-ready infrastructure strategy, ensuring compute, networking, storage, and platform capabilities support current and future enterprise AI initiatives.
- Evaluate and enable Edge AI infrastructure solutions to support manufacturing, operational technology (OT), IoT, and other distributed business workloads where appropriate.
- Assess and define containerization and orchestration strategies (e.g., Docker, Kubernetes, OpenShift) to improve application portability, scalability, and operational efficiency.
Operations and Service Delivery
- Lead the operation and continuous improvement of enterprise compute services, including cloud platforms, Windows Server, virtualization, IBM Power Systems, storage, backup, and disaster recovery.
- Ensure infrastructure services meet established service levels for availability, performance, reliability, security, and supportability.
- Establish and maintain standards for infrastructure operations, monitoring, patching, lifecycle management, documentation, and automation.
- Provide operational oversight of Rite-Hite's Managed Service Provider (MSP), ensuring day-to-day infrastructure operations are delivered in accordance with established service level agreements (SLAs), operational standards, security requirements, and change management processes.
- Conduct regular operational reviews with the MSP to monitor service performance, incident trends, problem management, capacity planning, and continual service improvement initiatives.
Modernization and Optimization
- Lead infrastructure modernization initiatives, including cloud adoption, workload transformation, platform consolidation, automation, and retirement of legacy technologies.
- Drive operational efficiency through standardization, automation, process improvement, and adoption of managed services where appropriate.
- Optimize infrastructure and cloud costs through governance, capacity planning, utilization management, and financial accountability.
- Lead the adoption and implementation of Infrastructure as Code (IaC) practices using industry-standard tools such as Terraform, Bicep, CloudFormation, or Ansible to improve consistency, scalability, and operational efficiency.
- Champion DevOps and Platform Engineering practices by partnering with application and infrastructure teams to implement CI/CD pipelines, automated provisioning, configuration management, and infrastructure lifecycle automation.
- Provide technical leadership and hands-on experience in IaC, automation, and DevOps practices to guide architectural decisions, mentor technical staff, and establish enterprise standards and best practices.
Security and Resiliency
- Partner with cybersecurity teams to ensure infrastructure platforms meet security, compliance, identity, access management, vulnerability management, logging, and segmentation requirements.
- Ensure appropriate backup, disaster recovery, ransomware recovery, business continuity, and resiliency capabilities are established, tested, and maintained.
- Support enterprise recovery planning and recovery testing aligned with business objectives.
Leadership and Management
- Lead and develop a team of approximately 3 to 5 infrastructure professionals responsible for cloud engineering, platform administration, automation, and infrastructure modernization.
- Provide coaching, performance management, workload prioritization, technical leadership, and career development.
- Provide governance and operational leadership for Rite-Hite's Managed Service Provider (MSP), including service delivery oversight, vendor accountability, performance metrics, SLA management, escalation management, and continual service improvement.
- Establish governance processes including regular service reviews, operational scorecards, KPI reporting, and strategic planning sessions with managed service partners.
- Foster a culture of accountability, operational excellence, customer service, continuous improvement, automation, and secure-by-design practices.
- Manage vendor relationships, technology evaluations, contract discussions, budgeting, and roadmap planning.
Education and Experience
- Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field preferred.
- Minimum five years of experience leading enterprise infrastructure, cloud, or hybrid computing environments.
- Minimum three years of management or technical leadership experience.
- Experience designing, implementing, and operating cloud, hybrid, and enterprise infrastructure platforms, including AWS, Azure, GCP, VMware, Windows Server, storage, backup, and disaster recovery technologies.
- Experience leading infrastructure modernization, cloud migration, automation, governance, and operational improvement initiatives.
- Strong understanding of infrastructure security, resiliency, business continuity, and disaster recovery practices.
- Demonstrated ability to build strong relationships with business and technology stakeholders and deliver technology solutions aligned with business needs.
- Relevant certifications such as AWS, Azure, GCP, VMware, Microsoft, or ITIL are preferred.
Key Competencies
- Cloud and Hybrid Infrastructure Leadership
- Enterprise Compute and Platform Operations
- Infrastructure Modernization and Automation
- Security and Resiliency
- Disaster Recovery and Business Continuity
- Financial and Vendor Management
- Strategic Planning and Execution
- Team Leadership and Talent Development
- Cross-Functional Collaboration
- Operational Excellence and Service Delivery
What We Offer
At Rite-Hite, we take care of our people – because when you’re supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you’re supported – at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
