Manager, Commercial Analytics

Accountabilities

• Design, develop, and maintain territory-level performance dashboards and scorecards for the US commercial field organization, integrating treatment center activity, referral patterns, infusion data, and patient flow metrics.

• Conduct regional and sub-national analyses, including geographic demand modeling, treatment center penetration, and market opportunity assessments.

• Perform territory alignment and optimization analyses to support field force deployment as the authorized treatment center network expands.

• Develop account-level performance profiles by integrating specialty pharmacy, claims, patient hub, and CRM data to identify growth opportunities and underperforming territories.

• Provide analytical support to regional business directors and account managers by translating business questions into actionable insights, recommendations, and measurable outcomes.

• Design and manage field force effectiveness frameworks, including call activity analytics, reach and frequency optimization, and customer engagement measurement.

• Develop targeting and segmentation models based on physician prescribing potential, patient referral patterns, and competitive dynamics.

• Support incentive compensation plan design, financial modeling, and quarterly payout calculations in collaboration with Sales Operations and HR.

• Build and maintain call planning tools and next-best-action frameworks adapted to specialized cell therapy commercial models.

• Conduct field force sizing and organizational structure analyses to support upcoming product and indication launches.

• Partner with commercial data and reporting teams to ensure data quality, integration, accuracy, and timely delivery across multiple commercial data sources.

• Automate reporting workflows to reduce manual processes, improve consistency, and establish reliable documentation of analytical methodologies, assumptions, and validation procedures.

• Ensure analytics activities comply with HIPAA requirements and applicable data governance standards, while supporting relevant 21 CFR Part 11 data integrity requirements.

• Present territory performance trends and field effectiveness insights during commercial operations reviews and to senior leadership.

• Collaborate with Marketing, Market Access, and Medical Affairs to align commercial analytics with brand strategy, payer access dynamics, and customer engagement priorities.

• Support commercial planning activities, including Plan of Action meetings, national sales meetings, and annual business planning.

• Travel occasionally, up to approximately 10%, for field meetings and national conferences.

Requirements:

• Bachelor's degree in Statistics, Economics, Mathematics, Data Science, Life Sciences, or another relevant quantitative discipline.

• At least 5 years of experience in commercial analytics, sales operations analytics, or field force effectiveness within the biotechnology or pharmaceutical industry, or in a consulting role delivering comparable hands-on analytical services to these sectors.

• Demonstrated experience analyzing regional, territory, or account-level commercial performance and translating findings into targeting, segmentation, territory alignment, or field effectiveness decisions.

• Ability to clearly explain analytical challenges, methodologies, recommendations, and the resulting business decisions or outcomes.

• Hands-on proficiency in SQL or an equivalent query tool, with the ability to extract, join, validate, and analyze large datasets.

• Advanced Excel skills and experience developing and maintaining dashboards using Tableau, Power BI, or equivalent data visualization platforms.

• Practical experience integrating and interpreting pharmaceutical commercial data, including syndicated market data, medical or pharmacy claims, specialty pharmacy information, patient hub data, and CRM activity. Familiarity with every listed data source or a specific vendor is not required.

• Understanding of commercial data coverage, reporting delays, and potential data limitations.

• Excellent communication and presentation skills, with the ability to translate complex analytical findings into clear, actionable recommendations for business and field leadership.

• Strong analytical thinking, problem-solving, judgment, and attention to detail.

• Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced commercial environment.

Preferred qualifications:

• Master's degree in a quantitative discipline, MBA, or equivalent advanced qualification.

• Previous experience in oncology, cell therapy, or specialty biologics commercial analytics.

• Familiarity with autologous cell therapy commercial models, authorized treatment center networks, or specialty pharmacy distribution.

• Experience using Anaplan, Alteryx, or comparable planning and workflow automation platforms.

• Knowledge of Python, R, or SAS for analytical modeling and automation.

• Familiarity with Veeva CRM or comparable pharmaceutical CRM platforms.

• Experience with incentive compensation design, modeling, or administration.

• Understanding of GxP-regulated environments and 21 CFR Part 11 data integrity requirements.

• Ability to work effectively in a remote or professional office environment, using standard office equipment and digital collaboration tools.

Benefits:

• Competitive annual salary: Base salary ranging from $150,000 to $170,000 USD, depending on qualifications, experience, location, and role-related responsibilities.

• Remote work flexibility: Opportunity to work remotely within the United States.

• Meaningful impact: Contribute to the commercialization of innovative oncology treatments and therapies addressing significant unmet medical needs.

• Professional development: Opportunity to work on complex commercial analytics projects and develop expertise in biotechnology and pharmaceutical markets.

• Cross-functional collaboration: Partner with experienced professionals across Commercial Operations, Marketing, Market Access, Medical Affairs, and senior leadership.

• Innovative environment: Work within a growing and science-driven organization focused on advancing cell therapy and next-generation cancer treatments.

• Inclusive workplace: Commitment to diversity, equal employment opportunities, and an inclusive professional environment.