Manager, Culture

Accountabilities

• Lead manager development: Design and launch a scalable Manager Development Program that equips people managers at all levels with the skills, tools, and support needed to lead their teams effectively.

• Modernize development programs: Transform existing high-touch learning experiences into digital, blended, and self-service solutions that improve accessibility and scalability.

• Optimize the program portfolio: Assess existing culture and development initiatives and recommend which programs to scale, redesign, consolidate, or retire based on business needs, employee feedback, adoption, and impact.

• Manage senior leadership development: Oversee the Senior Leadership Program, including participant experience, program operations, stakeholder communications, and relationships with external executive coaching providers.

• Embed organizational culture: Translate the company's culture manifesto into practical tools, manager guides, communications, and experiences that reinforce cultural values in everyday work.

• Facilitate learning experiences: Deliver culture and development programs, pilots, workshops, and working sessions in virtual and in-person formats, adapting approaches to different audiences.

• Develop digital learning products: Create learning journeys, content, templates, tools, and self-service resources for employees across the organization.

• Own the product lifecycle: Lead initiatives from discovery and problem definition through prototyping, testing, launch, adoption, and continuous improvement.

• Translate needs into solutions: Convert complex organizational challenges and stakeholder feedback into clear requirements, actionable plans, and prioritized roadmaps.

• Leverage digital tools and AI: Use technology and AI where appropriate to accelerate content development, improve efficiency, and extend the reach of development solutions.

• Influence senior stakeholders: Prepare clear, persuasive recommendations and presentations that support leadership decisions and build alignment across teams.

• Drive cross-functional collaboration: Partner with HR and business stakeholders to coordinate dependencies and ensure solutions work across functions, geographies, and employee groups.

• Measure and improve impact: Define success metrics and use data, feedback, and adoption insights to improve program quality and business outcomes.

• Manage delivery and priorities: Oversee milestones, risks, stakeholder expectations, and competing demands while maintaining high standards of quality and accountability.

• Contribute to broader initiatives: Support the wider Culture portfolio as priorities evolve, making effective use of existing expertise, technology, and reusable resources.

Requirements:

• Relevant experience: At least 6 years of experience designing leadership, manager development, learning, talent development, culture programs, products, or employee experiences within complex, global organizations.

• Manager development expertise: Demonstrated experience designing, launching, or scaling programs that strengthen core people-management and leadership capabilities.

• Senior leadership development: Experience managing leadership development programs and external partners; familiarity with executive coaching providers is preferred.

• Digital learning transformation: Proven ability to convert facilitated or high-touch programs into scalable digital, blended, or self-service experiences.

• Facilitation skills: Experience leading virtual or in-person sessions for managers and senior leaders, with the ability to engage diverse audiences.

• Product management mindset: Strong capabilities in user discovery, problem definition, prioritization, prototyping, testing, launch, and ongoing improvement.

• Strategic and analytical thinking: Ability to navigate ambiguity, simplify complex information, identify priorities, and translate broad ideas into actionable plans.

• Communication and influence: Excellent written, verbal, and visual communication skills, including experience presenting recommendations and influencing senior leaders.

• Language proficiency: Full professional fluency in written and spoken English.

• Digital and AI proficiency: Comfort using digital tools and AI, supported by sound judgment about when and how these technologies add value.

• Global collaboration: Experience working across functions, cultures, and geographies in a global, matrixed organization.

• Ownership and adaptability: Strong accountability, attention to detail, responsiveness to feedback, and the ability to manage changing priorities.

• Creative problem-solving: A resourceful, practical approach to developing effective solutions and delivering results in a fast-moving environment.

• Education: A bachelor's degree or equivalent practical experience in organizational development, learning, talent management, human resources, business, design, or a related field.

Benefits:

• Flexible working environment: Flexibility in how work is organized and delivered.

• Volunteer time off: Dedicated time to participate in volunteer activities.

• Professional development: Access to LinkedIn Learning resources.

• Employee support: Access to an Employee Assistance Program (EAP).

• Salary and compensation: The original job description does not specify a salary range or compensation details.

• Additional benefits: Healthcare coverage, retirement plans, paid leave beyond volunteer time off, and other perks are not detailed in the provided posting and should be confirmed during the hiring process.

• Location: The role is requested for candidates based in Canada; the original posting does not provide further details about specific provincial eligibility or remote-work arrangements.