At SCP Health, what you do matters
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here:
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
RESPONSIBILITIES
- Lead end-to-end data acquisition and integration operations across 450+ healthcare facilities, covering new facility startups, EMR transitions, data feed expansions, and ongoing production support.
- Engage directly with client leadership, business development, and business operations leadership teams to communicate status, align priorities, and ensure data acquisition activities support organizational and client commitments.
- Serve as the primary point of contact for new technical initiatives requiring Data Acquisition involvement, including discovery, intake, requirements gathering, scope definition, and implementation planning.
- Provide day-to-day leadership and operational oversight to the Data Acquisition Engineering team, including mentoring, cross-training, workload management, and performance development.
- Coordinate cross-functional efforts across Operations, Engineering, Data Intelligence, vendors, and client stakeholders to deliver integrations on time and within scope.
- Oversee HL7, FHIR, API, and flat-file integration workflows, translating business and operational requirements into actionable implementation plans and technical deliverables.
- Manage vendor and external partner relationships to support data feed reliability, issue resolution, and new integration delivery across a large and distributed facility footprint.
- Own production support operations, including issue prioritization, escalation management, troubleshooting coordination, and cross-team communication during production-impacting events.
- Establish and maintain SOPs, implementation standards, support playbooks, and knowledge management materials to improve consistency, reduce dependency on tribal knowledge, and support team continuity.
- Monitor delivery performance, support volumes, and integration health to identify risks, recurring issues, and process improvement opportunities; provide regular status reporting to senior leadership.
- Drive operational maturity initiatives including workflow optimization, intake quality improvement, monitoring and observability capabilities, and long-term scalability of the Data Acquisition function.
- Support validation planning and operational readiness activities for new implementations, system transitions, enhancements, and production changes.
- Perform additional responsibilities as assigned.
EDUCATION
- Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience required.
- Coursework or training in healthcare IT, project management, or data-related disciplines preferred.
- Continued professional development in product or program management, healthcare data interoperability, leadership, or operational excellence preferred.
WORK EXPERIENCE AND QUALIFICATIONS
- Minimum 5 years of experience in healthcare technology, healthcare data, integrations, interoperability, implementation delivery, or related data operations functions.
- Minimum 5 years of experience coordinating or leading cross-functional initiatives, implementations, operational support workflows, or technical delivery efforts.
- Experience managing high-volume or multi-source healthcare data integration environments, ideally across a large number of facilities, sites, or external partners.
- Demonstrated experience with healthcare data integration methods and formats including HL7, FHIR, APIs, flat files, and related interoperability workflows and exchange standards.
- Familiarity with EMR systems, healthcare source systems, interface teams, vendors, analytics consumers, and downstream reporting stakeholders.
- Strong understanding of implementation lifecycles, production support processes, issue triage, validation coordination, and stakeholder management.
- Ability to translate business and operational requirements into clear technical context, implementation plans, and actionable delivery steps.
- Strong written and verbal communication skills, including the ability to prepare executive-level summaries, stakeholder updates, requirements documentation, and process materials.
- Demonstrated ability to lead through ambiguity, drive alignment across teams, and move work forward without always having direct authority over all contributors.
- Experience developing SOPs, implementation templates, support playbooks, and knowledge management materials.
- Ability to coach, mentor, and develop team members while fostering growth in operational leadership, technical ownership, and cross-functional accountability.
- Experience with ticketing, documentation, project management, or workflow tools such as Jira, Confluence, ServiceNow, MOVEit, OnBase, Mirth, Firely, or similar platforms preferred.
- Experience supporting operational maturity initiatives such as monitoring, alerting, observability, incident management, or process standardization preferred.
- Strong attention to detail, follow-through, and accountability in a fast-paced healthcare technology environment.
CERTIFICATES AND LICENSES
- Project Management Professional (PMP) preferred.
- Scrum Master, Product Owner, business analysis, healthcare IT, healthcare interoperability, or data integration certifications preferred.
- HL7, FHIR, Epic, Oracle Health/Cerner, or related healthcare integration training or certifications preferred.
Pay Range:
110,591.00 - 163,704.00 USD annually
This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.
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We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.
Visit our website for further information. https://myscpbenefits.com/
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