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Town of Queensbury, New York, United States
Hybrid
Not Available
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Department
Cloudflare’s Infrastructure Operations team builds, expands, and maintains the global network that powers millions of web properties. Hardware Integration Operations sits at the heart of this engine, bridging the gap between hardware engineering design, global supply chains, and data center deployment. Our mission is to ensure our global infrastructure scales seamlessly, reliably, and efficiently by optimizing rack integration, supplier ecosystems, and lifecycle operations.
About the Role
As Manager of Hardware Integration Operations, you will lead a multidisciplinary team responsible for supply coordination, rack engineering readiness, third-party integration, and deployment coordination. You will manage employees across supply-chain operations, rack integration engineering, and technical program management while scaling the team’s capabilities.
You will own the team’s day-to-day execution and operating model, ensuring L11 rack builds have the materials, technical requirements, supplier capacity, and deployment readiness needed to support Cloudflare’s infrastructure plans. You will also develop long-term strategy, including scaling global integration capacity, improving rack lifecycle operations, expanding integration capabilities, and influencing data center standards that enable greater use of rack integration.
This role requires a blend of strategic leadership and hands-on operational engagement. As the team grows, you will establish systems, accountability, and leadership capacity that allow execution to scale through your team.
What You’ll Do
Coach, develop, and hold accountable a multidisciplinary team spanning supply-chain operations, rack integration engineering, and technical program management.
Set priorities, clarify ownership, and develop and execute a workforce plan that expands the team’s capabilities and capacity.
Oversee the operating model connecting capacity demand, L10 hardware supply, L11 rack production, and deployment readiness.
Establish operating reviews, escalation mechanisms, and metrics covering schedule adherence, material readiness, supplier capacity, and ERP data accuracy.
Lead the team’s contribution to new rack architectures and L11 new product introductions in partnership with Hardware Engineering and Infrastructure Operations.
Govern BOM consistency and integration test requirements while influencing structured cabling and data center standards that enable deployment-ready racks.
Drive relationships with global L11 integration suppliers, including performance reviews, capacity commitments, and escalations.
Partner with Hardware Sourcing on regional expansion, commercial negotiations, and L11 operating-budget governance.
Develop and scale programs that increase the range of work completed through rack integration, improve lifecycle execution, and reduce deployment complexity.
Partner across Engineering, Infrastructure Operations, Security, Logistics, and Hardware Sourcing to evaluate new capabilities, establish appropriate controls, and turn successful pilots into repeatable global operations.
Optimize enterprise workflows, including Oracle ERP, to create documented, repeatable, and data-driven operations.
Promote responsible AI-assisted analysis and automation to improve operational efficiency, decision quality, and executive reporting.
What You Bring (Required Qualifications)
People Leadership: Proven track record in people management, including hiring, coaching, performance management, and scaling multidisciplinary operational or technical teams.
Hardware & Integration Operations: Broad experience leading hardware manufacturing, supply-chain operations, systems integration, or hyperscale infrastructure programs across external contract manufacturers (CMs), ODMs, or global suppliers.
Domain Technical Depth: Operational knowledge of rack-level server, network, power, cabling, and manufacturing considerations sufficient to guide technical specialists, challenge assumptions, and make informed operational decisions.
Supplier & Program Governance: Demonstrated success managing supplier performance, capacity escalations, commercial reviews, and complex cross-functional programs spanning engineering, procurement, and logistics.
Process & Financial Acumen: Strong judgment in managing operational budgets, demand forecasts, production metrics, and cross-functional process development.
Global Collaboration & Travel: Excellent written and verbal communication skills with the ability to influence cross-functional stakeholders across global time zones and travel periodically for supplier reviews.
Preferred Qualifications
Experience with hyperscale data center deployment readiness, colocation environments, or rack lifecycle and decommissioning programs.
Direct experience introducing new hardware products into contract manufacturing environments.
Experience expanding hardware manufacturing or integration capabilities through controlled pilots, cross-functional readiness reviews, and operational standards.
Experience optimizing data-driven operations through enterprise platforms such as Oracle ERP or through AI-assisted automation tooling.
Track record of expanding global supplier capacity through RFPs, facility assessments, and commercial negotiations.
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
