Cape Town, Western Cape, South Africa
Onsite
It's fun to work in a company where people truly BELIEVE in what they're doing!
To manage resources in order to maximise turnover and minimise shortage. Ensures that standards, processes and policies are adhered to.Grade 12 / Matric
Relevant Food / Retail / Culinary qualification – Advantageous
3–5 years retail experience within Fresh Foods / Deli
Minimum 2 years supervisory / management experience
Strong knowledge of food safety & hygiene standards
Key responsibilities
Customer Service & Experience
Deliver outstanding customer service through active engagement and visible presence on the floor
Ensure service counters are fully staffed and customer-focused
Manage customer complaints, queries, and special requests professionally
Drive suggestive selling and product knowledge among staff
Maintain high standards of hygiene, presentation, and merchandising
Achieve departmental sales, GP, and margin targets
Monitor daily sales performance and implement corrective actions
Control shrinkage, waste, and markdowns
Analyse sales trends and identify growth opportunities
Execute promotions and seasonal plans effectively
Ensure compliance with Pick n Pay SOPs and food safety standards
Maintain product quality, freshness, and correct rotation (FIFO)
Manage stock ordering, receiving, and inventory levels
Ensure correct pricing, labelling, and legal compliance
Maintain equipment, displays, and back-up area standards
Enforce hygiene and sanitation standards
Ensure compliance with HACCP and Health & Safety regulations
Monitor temperature controls and storage practices
Conduct regular quality checks
Manage stock levels to prevent overstocking or stockouts
Minimises waste through effective planning and controls
Conduct stock takes and investigates variances
Implement waste reduction initiatives
People Management & Development
Lead, coach, and develop Deli staff
Manage performance through regular feedback
Identify training and development needs
Ensure staffing aligns with trading patterns
Foster a positive and high-performance team culture
Manage departmental budgets and expenses
Control labour costs and productivity
Complete required reporting and documentation
Ensure adherence to compliance standards
Closing date: Tuesday 29th September 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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