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New York, New York, United States
Onsite
Our Mission
You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Your Impact on Our Mission
Zocdoc’s goal is to become the scheduling layer for healthcare, making it easier for patients to find and access the care they need. At the heart of that goal are our integrations. They connect Zocdoc to the systems our customers use every day and make it possible for patients to see accurate availability and book care. For our Enterprise customers, integrations are not just a technical requirement. They are a core part of why customers choose Zocdoc and how they get value from the platform.
As an Enterprise Sales Manager, Integrations, you’ll lead the Technical Implementation Specialist team responsible for bringing those integrations to life for our largest and most complex customers. Your team owns the technical implementation experience from discovery through launch, making sure integrations are designed correctly, move with urgency, and support the customer’s goals.
You will hire, train, develop, and retain top talent while continuing to raise both the technical and commercial capabilities of the team. You will coach your team to build trust quickly, navigate complex customer environments, clearly communicate technical requirements, and keep implementations moving forward.
You will create a culture of accountability, urgency, and ownership, with a strong focus on hitting targets around implementation speed, quality, customer adoption, and provider growth. You will be responsible not just for the results of the team, but for building a team that continues to get better over time and consistently delivers a high-quality implementation experience for our customers.
You’ll Enjoy This Role If You…
Your Day-to-Day
You’ll Be Successful in This Role If You Have…
Benefits
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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