Manager, Finance Business Partner

Accountabilities

• Lead the annual operating plan, financial forecasts, and monthly outlook processes for assigned business functions, translating operational roadmaps and strategic priorities into financial targets and performance expectations.

• Act as a trusted financial advisor to operational and executive leaders, providing strategic recommendations and translating complex financial information into actionable business decisions.

• Develop and maintain driver-based financial models that connect customer demand, staffing capacity, utilization, and operational performance to key financial metrics, including Cost of Goods Sold (COGS), gross margin, EBITDA, and cash flow.

• Establish and maintain consistent performance indicators for assigned functions, ensuring clear KPI definitions, ownership, data sources, and alignment with financial objectives.

• Conduct scenario planning and sensitivity analyses covering hiring strategies, workforce capacity, shift and coverage models, vendor utilization, feature prioritization, and cloud financial management (FinOps) opportunities.

• Own the financial planning and reporting cadence, including annual planning, forecasts, and Quarterly Business Reviews (QBRs), delivering executive-ready analysis, insights, and recommendations.

• Guide headcount governance and capacity planning, including hiring schedules, overtime controls, staffing levels, and vendor mix optimization.

• Establish and enforce business case evaluation standards, incorporating financial metrics such as Net Present Value (NPV), Internal Rate of Return (IRR), payback periods, and risk assessments.

• Monitor the implementation and financial impact of approved business cases, tracking realized benefits and identifying opportunities to improve performance.

• Develop and maintain decision-ready dashboards and financial reporting solutions using Power BI, Amazon QuickSight, and Microsoft Excel.

• Improve financial reporting efficiency by streamlining processes, automating repetitive activities, reducing manual work, and eliminating low-value reporting.

• Collaborate with Corporate Financial Planning and Analysis (FP&A) and Go-to-Market (GTM) Finance teams to ensure consistency across enterprise financial models, KPI definitions, data policies, and revenue forecasts.

• Coach analysts and business leaders on financial modeling standards, analytical best practices, documentation, and version control to strengthen financial discipline across the organization.

Requirements:

• 6–8 years of professional experience in Financial Planning and Analysis (FP&A), corporate finance, or a related financial discipline.

• At least 2–3 years of direct experience supporting executive leadership, providing financial insights, strategic recommendations, and decision-making support.

• Demonstrated expertise in driver-based forecasting, financial modeling, and scenario planning, particularly across operational capacity, utilization, reliability, and unit economics.

• Strong understanding of service operations metrics and/or FinOps principles, including cloud cost management and financial optimization.

• Advanced proficiency in Microsoft Excel and experience with Enterprise Performance Management (EPM) platforms such as Adaptive Planning or Anaplan.

• Experience with business intelligence and reporting tools, particularly Power BI or Tableau. Familiarity with SQL is an advantage.

• Strong understanding of financial performance indicators, budgeting, forecasting, cost management, profitability analysis, and business case evaluation.

• Ability to connect operational drivers and business performance to financial outcomes, identifying trends, risks, and opportunities for improvement.

• Excellent analytical and problem-solving skills, with the ability to simplify complex financial information and present clear, actionable recommendations.

• Strong communication and stakeholder management skills, including the ability to influence senior leaders and cross-functional teams without direct authority.

• Demonstrated ability to balance strategic thinking with hands-on financial analysis and operational execution.

• Strong organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced business environment.

• Bachelor's degree in Finance, Economics, Accounting, or a related field is required.

• An MBA, CPA, or CFA qualification is considered an advantage.

Benefits:

• Competitive annual salary ranging from $79,000 to $120,000, depending on education, experience, knowledge, skills, qualifications, and internal equity.

• Eligibility to participate in an annual bonus incentive plan.

• Comprehensive employee benefits package for eligible full-time and part-time employees.

• Remote working arrangement within the United States.

• Opportunity to work closely with executive leadership and influence strategic financial and operational decisions.

• Exposure to financial planning, advanced analytics, business intelligence, and process automation initiatives.

• Collaborative and people-focused working environment that encourages innovation, accountability, and continuous improvement.

• Opportunities to contribute to meaningful business outcomes while developing strategic finance and leadership capabilities.