Manager Gift Shop & Volunteer Services

Job Summary:

This position is accountable for managing the operations of the gift shop and for the overall management, planning and coordination of the Hospital's volunteer program. This includes maintaining an atmosphere that supports and is aligned with the mission, vision and strategies of the Hospital. This position is responsible for supervising and training volunteers and staff, liaising between Volunteer Services and departments to deploy volunteers, managing the annual operating budget, buying merchandise for resale at a profit, and overseeing other gift shop events. Serves on Hospital committees to represent the Volunteer Services department and volunteers.

Qualifications:

Additional Job Details

The manager of Volunteer Services and Gift Shop provides leadership and oversight for two distinct programs that contribute to the Valley Children’s experience through service, engagement and operational excellence. The position oversees volunteer services and gift shop operations, ensuring both programs effectively serve patients, families, employees, volunteers and visitors while supporting Valley Children’s mission, vision and organizational priorities.

Responsibilities include managing daily operations, supporting staff and volunteer engagement, strengthening internal and external partnerships, and identifying opportunities for program development, service improvement, and operational effectiveness. The Manager ensures both programs maintain high standards of service while advancing their individual goals and contributing to the overall success of Valley Children’s.

Education

• College Degree – 2 year (required) Or
• Equivalent Experience (required)
• College Degree - 4 year (preferred)

Work Experience

• Minimum five (5) years Related experience (required) And
• Minimum five (5) years progressively responsible experience (required)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Compensation Range:

$41.93 - $60.90

Workshift:

Day (United States of America)

Position Exempt:

Yes

FTE %:

100

Scheduled Weekly Hours:

40

Daily Hours:

8

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