Job Description
Who We Are
Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.
The Role
CAA's Global Safety & Security team is seeking a qualified Manager, Global Safety & Emergency Preparedness to lead the development, implementation, and continuous improvement of the company's global safety, emergency preparedness, and business continuity programs. This role is responsible for protecting employees, visitors, and business operations through proactive risk management, emergency planning, crisis preparedness, and regulatory compliance initiatives across CAA's global footprint. The Manager, Global Safety & Emergency Preparedness serves as the program lead for enterprise-wide health, safety, and emergency preparedness initiatives, accountable for developing standards, conducting risk assessments, managing emergency response programs, and supporting business continuity and crisis management efforts. This role combines strategic program management, operational readiness, stakeholder engagement, training, and incident response coordination in a fast-paced global environment. The ideal candidate is collaborative, detail-oriented, and experienced in building scalable safety and emergency preparedness programs across diverse business operations and geographic regions.
Responsibilities
- Develop, implement, and maintain CAA's global safety, emergency preparedness, and business continuity programs across corporate offices and operational locations
- Establish and maintain enterprise safety standards, procedures, and guidance documents aligned with applicable regulations, industry best practices, and organizational objectives
- Conduct facility and operational risk assessments to identify safety hazards, operational vulnerabilities, and business continuity risks
- Develop and maintain emergency response plans, evacuation procedures, shelter-in-place protocols, crisis management procedures, and continuity strategies for global locations
- Lead the development and maintenance of Incident Response Guides (IRGs), emergency action plans, and emergency preparedness resources for employees and leadership
- Coordinate and facilitate emergency preparedness exercises, tabletop exercises, drills, and after-action reviews to validate readiness and identify improvement opportunities
- Manage workplace safety programs, including injury prevention initiatives, hazard identification processes, corrective action tracking, and safety awareness campaigns
- Support compliance with applicable occupational health and safety regulations and standards, including OSHA requirements and international equivalents where applicable
- Partner with Facilities, Human Resources, Legal, Information Security, and business stakeholders to ensure alignment of safety, emergency management, and continuity initiatives
- Develop and deliver safety and emergency preparedness training programs for employees, managers, crisis management teams, and designated emergency response personnel
- Coordinate emergency response activities during incidents impacting personnel, facilities, or business operations, providing guidance and support to leadership and stakeholders
- Serve as a member of the Incident Assessment Team (IAT), Workplace Violence Intervention Team (WVIT)
- Manage the company's emergency notification and crisis communications preparedness processes in coordination with internal stakeholders
- Partner with the Global Security Operations Center (GSOC) to support incident monitoring, emergency response coordination, employee accountability efforts, and situational awareness
- Conduct post-incident reviews and after-action assessments, identifying lessons learned and tracking corrective actions through completion
- Maintain emergency supplies, preparedness resources, emergency equipment inventories, and related program documentation
- Monitor emerging risks, regulatory changes, industry trends, and global events that may impact employee safety or business operations
- Support global travel risk management initiatives and provide guidance related to employee safety during travel disruptions and emergencies
- Manage relationships with external vendors, consultants, emergency management partners, and business continuity service providers
- Prepare and manage program budgets, project plans, and strategic initiatives related to safety and emergency preparedness
- Develop executive-level reporting and metrics related to safety performance, preparedness activities, exercise outcomes, incident trends, and program effectiveness
- Support office openings, relocations, and major operational projects by providing safety, emergency preparedness, and business continuity guidance
Qualifications
- Bachelor's degree required; degree in Emergency Management, Occupational Health & Safety, Business Continuity, Risk Management, Public Administration, or related field preferred
- 5+ years of experience in emergency management, corporate safety, business continuity, crisis management, or a related field
- Proven experience developing and managing enterprise safety, emergency preparedness, or business continuity programs
- Experience conducting risk assessments, business impact analyses, emergency planning, and continuity planning activities
- Demonstrated experience leading emergency exercises, drills, tabletop exercises, and after-action review processes
- Knowledge of occupational health and safety regulations, emergency management principles, crisis management frameworks, and business continuity best practices
- Familiarity with FEMA National Incident Management System (NIMS), Incident Command System (ICS), and emergency response methodologies
- Experience supporting global operations and managing programs across multiple geographic regions preferred
- Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
- Experience working cross-functionally with Facilities, Human Resources, Security, Legal, Technology, and executive stakeholders
- Strong written and verbal communication skills with the ability to prepare policies, procedures, executive briefings, and training materials
- Ability to analyze complex situations, assess risk, and provide practical recommendations in dynamic environments
- Professional certifications such as CBCP, MBCP, CEM, ARM, CSP, ASP, or related credentials preferred
- Experience utilizing emergency notification systems, crisis management platforms, incident management tools, and related technologies preferred
- Strong judgment, discretion, and decision-making abilities during incidents and crisis situations
- Ability to respond to emergencies outside normal business hours when required
- Ability to travel approximately 15–25%, including occasional domestic and international travel
Location
This role is based out of the Los Angeles office and requires regular on-site presence to support safety, emergency preparedness, and business continuity initiatives across CAA facilities. Periodic domestic and international travel may be required.
Compensation
The annual base salary range for this position is as follows:
Los Angeles, CA $120,000 - $150,000. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.
Benefits
At CAA, we offer a competitive compensation and benefits* package for all regular full-time employees:
Benefits where the company pays 80%-100% of the cost include:
- Medical Insurance
- Basic Life and AD&D Insurance
- Telemedicine
- Employee assistance and mental health counseling in person, virtually or through text
- Paid Vacation / Holidays
- Paid Sick Time
- Paid Parental Leave and Other Paid Leaves of Absence
- NICU leave
- Bereavement resources
- Adoption Benefits
- Educational Assistance
- Mental Health Resources
- Employee Assistance Plan
Employees may also elect to participate in voluntary benefits
- Dental, Vision Insurance
- 401K Plan
- Flexible Spending Accounts (Health Care and Dependent Care)
- Health Savings Account
- Voluntary Life and AD&D Insurance
Employee Perks
*Benefits offered also include other statutory mandated benefits
Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.
The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.
The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.
CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
