The Manager, HR Information System (HRIS) is responsible for the strategic management, governance, optimisation, and continuous enhancement of the University's Human Resource Information Systems, with a primary focus on Workday. The incumbent serves as the subject matter expert for HR technology, partnering with HR Centres of Excellence, HR Business Partners, Finance, IT, Payroll, and business stakeholders to ensure HR systems effectively support institutional objectives, workforce planning, operational excellence, compliance, and data-driven decision-making.
The role leads system configuration, business process improvements, reporting and analytics, data governance, system integrations, user support, and the implementation of new Workday functionalities to enhance employee and manager experiences across the employee lifecycle.
Key Responsibilities
1. HRIS Strategy and Governance
- Develop and execute the University's HRIS roadmap, ensuring alignment with HR and organisational priorities.
- Serve as the HR functional lead for Workday and other HR technology platforms.
- Establish governance frameworks, policies, standards, and controls for HR systems and data management.
- Evaluate and recommend enhancements, new modules, and digital solutions to improve HR service delivery.
- Collaborate with senior HR leadership and IT stakeholders on technology investments and transformation initiatives.
2. Workday System Administration and Optimisation
- Lead the administration, configuration, maintenance, and optimisation of Workday modules, including but not limited to:
- Core HCM
- Talent & Performance
- Compensation
- Absence Management
- Time Tracking
- Partner with HR stakeholders to review and streamline business processes.
- Serve as escalation point for complex Workday issues and enquiries.
- Manage Workday releases, feature updates, testing activities, and change impact assessments.
- Ensure system functionality, security, stability, and performance meet organisational requirements.
3. Project and Change Management
- Lead HR systems implementation projects, upgrades, integrations, and enhancement initiatives.
- Manage project timelines, budgets, resources, risks, and stakeholder communications.
- Develop business requirements, functional specifications, and testing strategies.
- Drive user adoption through effective change management, communication, and training programmes.
- Coordinate user acceptance testing (UAT) and deployment activities.
4. HR Data, Reporting and Analytics
- Oversee HR data integrity, quality assurance, and governance practices.
- Design and maintain dashboards, provide accurate and timely HR metrics and management information to support decision-making.
- Ensure compliance with internal reporting requirements and external regulatory obligations.
5. Systems Integration and Vendor Management
- Partner with IT and external vendors to manage system integrations between Workday and other enterprise applications.
- Monitor and resolve system interface issues and data discrepancies.
- Manage vendor relationships, service-level agreements, and support contracts.
- Participate in vendor evaluations and procurement activities relating to HR technology.
6. Risk, Compliance and Security
- Ensure compliance with applicable employment legislation, data privacy regulations, audit requirements, and University policies.
- Establish appropriate system security roles and access controls.
- Lead periodic audits of HR data, security configurations, and system processes.
- Support business continuity and disaster recovery planning for HR systems.
7. User Support and Capability Building
- Provide expert-level support to HR users and key stakeholders.
- Identify opportunities to increase self-service adoption and HR system capability across HR teams
- Develop training materials, user guides, and knowledge resources.
- Foster a culture of continuous improvement and digital innovation within HR.
Requirements
- Degree in Information Systems, Computer Science, or a related discipline with at least 6-8 years of progressive experience in HR Information Systems (HRIS), HR operations, HR technology, or related functional areas.
- Professional certification in Workday, HR technology, project management, or business analysis will be advantageous.
- Minimum 3 years of hands-on experience supporting, administering, or configuring Workday HCM in a sizeable and complex organisation.
- Proven experience leading HR systems implementation, enhancement, or transformation projects..
- Strong knowledge of Workday HCM, including Core HCM and relevant functional modules such as Talent & Performance, Compensation and Absence Management.
- Experience with Workday business process configuration, reporting, dashboards, calculated fields and security frameworks.
- Strong understanding of HR policies, processes and employee lifecycle management.
- Knowledge of HR data governance, data privacy requirements and system controls.
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU
