Manager, IT

Job Description

Join the Legal Tech Revolution at Litera

Are you ready to shape the future of how law is practiced? At Litera, we’re on a mission to Raise The Bar™️ for the legal profession by delivering transformational and globally-trusted solutions to law firms and corporate legal teams worldwide. We’ve been a leader in legal tech innovation for 30 years and are leading the legal AI revolution to this day with most of the world’s largest law firms as our clients. If you’re passionate about building AI-forward solutions that scale globally and want your work to impact millions of legal professionals worldwide, this is your opportunity to be part of an extraordinary team that’s elevating the craft of law.

This position is based in Ahmedabad and candidates should reside within reasonable commuting distance, as this role requires on-site presence at least three days per week.

Overview: As a Manager, IT at Litera, you will be part of a dynamic team that is passionate about driving innovation in the legal technology space. You will have the opportunity to work with cutting-edge tools and collaborate with industry experts to deliver solutions that make a real difference in the legal profession.

Key Responsibilities:

• Manage the IT team to implement, manage and oversee organizational IT support and integrations

• Oversee and coordinate resources and processes required to deliver new or existing hardware/software products

• Develop and execute strategic plans based on the vision of the Director of IT and Executive Team

• Mentor team members and manage organizational issues including resource allocations and performance reviews

• Take a hands-on role in hardware/software management.

• Coach and mentor a team of IT Support Analysts

Qualifications:

• Comfortable leading, making decisions, and organizing work for a team of IT Support Analyst

• Values team success over individual success

• Flexible and able to quickly adapt to changes

• Excellent at multi-tasking and able to handle competing priorities

• Excellent organizational and leadership skills

• Knowledgeable with ITIL, COBIT or ISO

• Project estimation skills

• Subject matter expertise as required to properly allocate resources

• Demonstrated ability to accept broad responsibilities and work independently within department/team guidelines

• Ability to provide knowledge transfer and guidance to other team members in specific areas of expertise

• Ability to anticipate the changing IT needs of a growing organization

• Experience 7 to 10 years in the following:

  • Leading IT Team (IT Support and System Engineers)

  • Project management

  • Coordinating technology installations, upgrades and maintenance.

  • Administration at a Global Admin level for Azure/O365 and On-Premise Windows Domain.

  • Administration of Physical Servers/VMWARE/Hyper-V/SAN Infrastructure

  • Administration of WAN/LAN/VPN/MPLS Technologies

  • Budget management and planning

Why Join Litera?

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment

• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact

• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together

• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.

• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles