Job Description
Manager, IT - OTC at a glance...
Location: Toronto, ON
Hybrid: 3 days/week
What's on the menu?
- Manage a team of external IT technical resources to ensure reliability of all SAP-related Order-to-Cash and Bill-to-Cash applications globally.
- Take ownership for IT reliability in assigned areas globally.
- Be a subject matter expert for SAP Source Thru Pay
- Lead timely issue identification, resolution & escalation when appropriate.
- · Foster an active relationship with the business & functional IT teams in related areas.
- Assist with the enhancement process in assigned area, working with IT lead to ensure that all system enhancements follow the established process and are fully tested prior to promotion to production systems.
- Participate in Transition to Support and Knowledge Transfer for all major updates/upgrades and/or new application rollouts.
- Assist the lead to ensure that the IT operations team have proper level of knowledge and documentation to properly support all applications in assigned area.
- Continuously work to improve reliability, proactive and predictive monitoring, and customer experience.
- Work across the global supply chain operations team to ensure full support is provided for compliance with SOX and other audits
Recipe for Success - apply now if this sounds like you!
- Have a Bachelor’s degree in IT or related business field.
- Possess End to End knowledge of global supply chain business processes, associated systems and technology in the assigned area(s) of responsibility.
- Have a minimum of 5 years of functional/technical experience with SAP and/or related Supply Chain Applications, including a knowledge of Source to Pay processes.
- Have SAP S/4 Certification (or relevant experience) in Source to Pay or related area.
- Are able to work in diverse and global teams
- Possess relationship management skills along with the ability to lead and motivate external team members
- Can communicate clearly with IT and Business partners, both verbally and in written form.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$118,600.00 - $148,200.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Family Assistance Program, Wellbeing Programs, Family Support Programs
Financial -Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks
Location(s)
Toronto - Queen's Quay - Headquarters
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
