Onsite
Build the future with us
Are you driven by digital transformation and the modernization of systems in individual insurance? Would you like to contribute to a company whose purpose is to help its clients feel confident and secure about their future? As a Manager, IT Solutions Delivery, you will play a key role in evolving delivery practices, enhancing operational performance, and implementing reliable and scalable technology solutions within the Individual Insurance ecosystem.
This position is a great opportunity to showcase your leadership and technology delivery skills while supervising a team and contributing directly to operational efficiency. You will be part of an environment undergoing transformation, where people, collaboration, and the development of technological capabilities are at the heart of our priorities, fostering innovation and sustainable performance.
What you’ll accomplish with us
As a Manager, IT Solutions Delivery, you’ll be at the core of our mission. Here are the main responsibilities:
• Manage employees and contractors under your supervision, acting as a first-level manager while fostering engagement and professional development
• Ensure effective workload management in collaboration with the RTE and project manager to optimize delivery organization efficiency
• Act as a tactical and operational IT point of contact for various business sectors, including IT leadership, regarding offered solutions and services
• Be accountable for the delivery of technology solutions, service quality, and the overall performance of your team
• Oversee operational effectiveness and contribute to achieving sector objectives
• Coordinate delivery activities while managing dependencies and aligning with business priorities
• Contribute to continuous improvement of work practices and optimization of delivery processes
• Act as an owner for certain IT assets, ensuring their proper management and evolution
• Foster a collaborative, high-performance work environment aligned with technological and organizational priorities
What could accelerate your success in this role
We’re looking for someone who:
• Is known for their mobilizing leadership, autonomy, initiative, and managerial courage, as well as their ability to communicate effectively in complex, ambiguous, and constantly evolving environments
• Stands out for their ability to assess the quality of technical deliverables (code reviews, architecture, automated testing strategies) and identify technical risks and technical debt
• Demonstrates strong influence, persuasion, and negotiation skills, enabling effective engagement with multiple stakeholders
• Is recognized for their collaboration, teamwork, and interpersonal skills, fostering strong and lasting professional relationships
• Has a strong ability to organize and prioritize work, while simultaneously managing multiple complex initiatives with tight deadlines and shifting priorities
• Demonstrates a proactive mindset with the ability to anticipate issues, propose innovative solutions, and act strategically when needed
• Brings solid experience managing complex technology initiatives, including delivering solutions in Agile, Lean, and DevOps environments, with a strong understanding of IT ecosystems and related domains
• Is known for their ability to engage, develop, and support specialized teams, while acting as a coach to peers and collaborators
• Has a broad understanding of sector and organizational challenges, with a high tolerance for ambiguity in transformation contexts
• Advanced level of English proficiency is required, as the role involves communicating daily with English-speaking clients and partners across Canada through emails and virtual meetings
Why you’ll love working with us
Apply now and get ahead of your career, where your talent really belongs!
Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
iA Financial Group
iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.
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