Job Description
Manager, IT Solutions Delivery – Underwriting
Build the future with us
Are you passionate about transforming information technology and want to contribute to the modernization of core systems in individual insurance? As Manager, IT Solutions Delivery – Underwriting, you will play a key role in accelerating the transformation of critical systems in a context that combines legacy systems, modernization, and artificial intelligence.
This position represents a unique opportunity to have a tangible impact on the quality, speed, and reliability of delivered solutions, while helping to build high-performing teams in a collaborative and innovative environment.
What you will accomplish with us
- As a Manager, you will be at the heart of IT delivery performance. Your responsibilities will include:
- Managing and mobilizing a multidisciplinary team (employees and external partners) to ensure optimal IT delivery performance
- Planning, prioritizing, and balancing workload in collaboration with stakeholders (RTE, project managers, leaders)
- Being accountable for IT solution delivery, service quality, and the operational performance of teams
- Driving development teams toward future-ready practices by accelerating the integration of AI and automation at the core of processes
- Leading the adoption of DevOps practices (CI/CD, automation, observability) and continuously improving delivery processes
- Establishing and monitoring performance indicators (e.g., DORA metrics) to optimize efficiency and identify pain points
- Ensuring the management of critical incidents, escalations, and post-mortems to improve system reliability
- Aligning priorities, strategies, and practices with various IT teams and business partners
- Contributing to system modernization and the management of technical debt within IT assets
What could accelerate your success in this role
We are looking for someone who:
- Demonstrates inspiring leadership, critical thinking, curiosity, creativity, and strong influencing skills
- Has solid experience in DevOps, IT solution delivery, and Agile/Lean methodologies
- Is capable of assessing technical quality (architecture, code, automation) and managing technological risks
- Thrives in complex, evolving, and multidisciplinary environments
- Has a minimum of 10 years of relevant experience, including at least 3 years in managing technical teams
- Advanced level of French required
- Intermediate level of English required to communicate with external vendors and actively participate in committees with them on a regular basis
Key assets:
- Previous experience as a developer, technical lead, or architect
- Certifications (SAFe, DevOps, AWS/Azure, ITIL)
- Proficiency with tools (Azure DevOps, Jira, Git, CI/CD, monitoring tools)
Why you’ll love working with us
- A work environment where learning and development are combined with a collective pursuit of excellence
- An inclusive, collaborative, and people-centered environment where your potential can fully flourish
- A hybrid work model that supports flexibility and innovation
- Competitive benefits: group insurance, retirement plan, telemedicine, assistance program, bonuses, and more
Apply now and take the next step in your career, where your talent truly matters!
Not sure whether to apply?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply—your place might be with us, and we want to get to know you!
Location(s)
Quebec / 1080, Grande Allee West
Other Possible Location(s)
Montreal / 1981 McGill College Avenue
Company
iA Financial Group
Posting End Date
2026-07-19
Company Overview
iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto
Our Commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.
