If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Manages the day-to-day activities and operations of assigned laboratory area(s) in accordance with professional and MLH standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief OverviewManages the day-to-day activities and operations of assigned laboratory area(s) in accordance with professional and MLH standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do- Plans, organizes, implements, and controls laboratory activities and operations at assigned facility; monitors operations to ensure standards and objectives are being met; develops and implements limited or short-term plans to keep operations moving smoothly.
- Plans and schedules work ensuring distribution of assignments and adequate staffing based on workload and productivity standards.
- Manages the activities of professional Associates and Students; monitors Associates performance and clarifies work expectations, and assists with goal setting; promotes cooperation among individuals and groups. Develops and implements processes through orientation, training and education to ensure that the competence of all staff members is assessed, maintained, improved and demonstrated throughout their employment.
- Develops and monitors expense budgets in assigned laboratory area, authorizes expenditures. Assists in the development and implementation of capital budget and plans to control costs and improve department operations.
- Develops and maintains performance standards to include quality assessment/improvement programs. Develops and recommends procedures to improve operational efficiency and quality of service provided.
- Investigates trends and developments in laboratory practice; introduces new procedures.
- Ensures compliance with organizational policies for the laboratory. Interprets, executes, and recommends policy modifications.
- Provides leadership for educational programs for students and staff in collaboration with the laboratory administrative team.
- Advances the profession through participation in professional organizations, and completes the required continuous training and education to include department specific requirements.
- Ensures good working relationships between departments; serves as a resource and liaison with physicians for advanced problem solving related to laboratory services.
Education/Formal Training Requirements- Required - Bachelor's Degree Medical Technology
- Preferred - Bachelor's Degree Natural Science
Work Experience Requirements- Preferred - Hospital laboratory 5-7 years
- Preferred - Lead, Supervisory, or Management 1-3 years
Licenses and Certifications Requirements- Required - MEDICAL LABORATORY SUPERVISOR LICENSE - Tennessee Department of Health - Medical Laboratory Board
Knowledge, Skills and Abilities- Thorough knowledge of clinical laboratory practice, procedures, and regulatory standards gained through work experience in a clinical laboratory.
- Ability to understand and prepare complex written materials.
- Ability to effectively communicate with all levels of Associates, management, physicians, and patients and their families.
- Ability to lead and motivate individuals and groups of people toward the accomplishment of work and organizational goals.
- Skill in negotiating with and between individuals and groups of people, including Associates, management and physicians.
- Ability to plan and schedule tasks and projects and to maintain control of own and others’ work flow.
- Ability to work without close supervision or professional guidance and to exercise independent judgment.
Supervision Provided by this Position- Provides direct and/or indirect supervision for Associates and students in assigned laboratory area(s).
Physical Demands- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
- The Associate may be exposed to infectious disease.
- The Associate may be required to have visual acuity to operate motor vehicles.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
