Manager, Learning and Leadership Development

Purpose:

Manager, Learning & Leadership Development owns and delivers a portfolio of training programs outlined in PPFA’s leadership development framework, competency model mentoring /coaching programs and ad hoc training experiences. With responsibility for training and supporting staff at several levels over the full employment lifecycle. 

This manager is uniquely qualified to lead this work based on skills and experience in Leadership Development, Adult Learning Theory, Organizational Development & Diversity, Equity & Inclusion, Training Design & Facilitation.

Delivery:

Manages the end-to-end delivery cycle of PPFA’s leadership development framework by primary-facilitating core programs (ex: new hire orientation,  and all-staff Trust for All sessions), ensuring content execution aligns with organizational timeliness and quality standards.
Regularly audit and modify the learning products available to National Office and Affiliate audiences thru both the CAL (LMS), the Intranet and 360Learning platform. 
Assists with the planning and execution of the annual PCE division retreat by serving as adult learning SME. 
Identifies when and where there is a need for contracted facilitator support to meet demand of national office and notifies the Director for resolution. 
Creates and updates facilitator guides, facilitates training sessions, and presentations, revises training content as needed, and/or designs next phases of content. 
Leverages various learning technologies and platforms to facilitate efficient and effective knowledge sharing and learning across the organization.
Serves as super-user for Linkedin Learning catalog. 
Partners with the Culture and Equity Team to ensure equity strategy principles and In This Together ethos are embedded throughout PPFA’s learning framework. 
Builds and maintains relationships with People, Culture and Equity team, National Office leaders and other stakeholders at various organizational levels to increase engagement.
Provides learning support to the Total Reward and People Ops Team, as requested.  
Supports implementation and optimization of the OKR learning process for all national office staff and grows subject matter expertise in BetterWorks or utilized performance management system
In conjunction with PCE team members, creates necessary training around PPFA’s Optimizing Performance Results framework. 
Performs other duties as assigned. 

Engagement:

Engages regularly with all first-day new hires, National Office staff and leaders, affiliate staff and leaders, PCE division team members, and external partners. 
Serves as key partner to Director, Learning & Leadership Development, collaborating and project managing work assigned to the Learning and Leadership Development team. 
Builds trusting, strong, and collaborative relationships with People & Culture Business partners, broader PCE team, ERG leaders, leaders and staff at all levels across the organization to advance the critical priorities for the organization. 
Maintains current knowledge of PPFA’s work toward enhanced race equity standards.Demonstrates commitment to and embodiment of gender, racial, and reproductive justice values and demonstrates the ability to apply those values to leadership programs.
Continuously maintains professional growth and learning by attending and engaging in internal and external conferences, seminars, etc.

Knowledge, Skills and Abilities (KSAs):

•Bachelor's degree in human resources management, organizational development, industrial/organizational psychology, instructional design/technology, a related field, or equivalent experience.
Minimum 3 years of experience working in any combination of Learning & Development, Org Development & Human Resources, preferably within a large and/or federated not-for-profit organization.
Experience working with Learning Management Systems and is comfortable learning and using new systems.
Demonstrated ability to achieve objectives in collaboration with other functional areas.
Demonstrated commitment to Planned Parenthood’s mission, vision and values.
Experience and fluency implementing training curricula & education for adult learners related to diversity, equity, and inclusion. (Experience with training trainers in the art of facilitating conversations rooted in identity is useful)
Base knowledge of core diversity concepts including power and privilege, systems of oppression, emotional intelligence, implicit bias, etc.
Demonstrated experience successfully working with a broad spectrum of people from various identities and experiences.
Experienced facilitator (i.e., understands the difference between presentation and facilitation), utilizing best practices in facilitation for adult learners and participants and ensuring engagement and equity in meeting practices.
Familiarity with cultural frameworks (i.e., In This Together) or similar Organizational Cultural Frameworks that include company values, standards, etc.
Knowledge of global trends in Learning & Development, Employee Engagement, and Workplace Culture and can apply to learning solutions.
Meets deadlines in a fast-paced work environment with frequent interruptions and changing priorities.
Attends to detail while maintaining a big picture orientation.
Be an engaged listener with the ability to build consensus both within and outside the organization.
Gather information, identify links and trends, and apply findings to assignments.
Inspire enthusiasm and influence, motivate and persuade others to achieve desired outcomes.
Interpret and apply organizational policies and identify and recommend changes as appropriate.
Execute strong visual design and comfort with various presentation tools (i.e., PowerPoint, Canva, Excel)
Apply Instructional Design Methodology (i.e., ADDIE) and Adult Learning Principles
Apply Trauma-Informed Practices ( i.e., has completed training or certification in this area, worked with a mentor, etc.) and familiarity with employee wellbeing concepts: burnout, decompression, and a whole-person approach at work
Apply a Human-Centered Design approach
Coordinate and manage projects using various tools (i.e., Asana, Miro, etc)
Communicate effectively, both verbally and in writing.
Lead and work in a hybrid work environment.
Handle stressful situations and provide a high level of customer service in a calm and values-aligned manner.
Establish and maintain effective working relationships, centering collaboration within team environments.
Exercise a high degree of judgment and diplomacy and maintain confidentiality.