Manager of Business Intelligence - Mobile (Onsite - Plano, TX)

Position Summary

This role is not eligible for immigration sponsorship

Samsung Electronics America (SEA) is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. Across each of these areas, our work drives innovation, economic growth and workforce opportunity in the United States.

For nearly five decades, Samsung has been at the forefront of technological advancements, investing over $100 billion and creating more than 20,000 jobs nationwide. Our mission? To integrate cutting-edge products, services, and AI technology to deliver smarter, sustainable, and more connected experiences that empower people to live better.

As a wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA offers opportunities to work alongside global visionary thinkers and innovators who are passionate about making a difference. Explore the exciting opportunities at Samsung Electronics America and discover how you can make an impact.

To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Role and Responsibilities

Job Summary:

We are seeking a skilled and forward-thinking Manager of Business Intelligence (BI) to support and enhance our data strategy, analytics, and operational insights within the Samsung Mobile eXperience (MX) division. This role will focus on driving data-driven decision-making, optimizing business performance, and contributing to the implementation of cutting-edge agentic AI applications to improve consumer/competitor insights and operational efficiency.

Key Responsibilities:

• Mobile Product Sales Analysis: Analyze sales data for mobile products (smartphones and Eco products) to identify trends and provide actionable insights for strategic decision-making.
• Cross-Functional Collaboration: Work closely with cross-functional teams to ensure scalable, governed, and trusted data products that align with business objectives.
• Agentic AI Implementation: Support the integration of agentic AI applications to streamline data workflows and enhance consumer/competitor insights.
• Strategic Insights: Assist in analyzing internal and external business environments to identify key issues, assess risks and opportunities, and contribute to strategic planning.
• Actionable Reporting: Help translate complex data and analytics into clear, actionable insights for leadership, supporting informed decision-making.
• Competitive Strategy: Contribute to the development of action plans to strengthen competitiveness by evaluating internal capabilities and processes.

Ideal Candidate:

• A detail-oriented professional with a passion for leveraging AI and machine learning to enhance consumer/competitor insights and operational efficiency.
• Strong analytical skills with a focus on delivering meaningful business outcomes.

Skills and Qualifications

Minimum Qualifications:

• Experience: 6+ years in data analysis or business intelligence, with relevant experience in the telecom industry.
• Technical Skills: Proficient in SQL for database querying, Excel, and BI platforms. Familiarity with agentic AI applications is a plus.
• Education: Bachelor's degree in business, computer science, finance, or a related field. Master's degree preferred.
• Communication: Ability to translate complex analysis into clear, actionable recommendations and communicate insights effectively to both technical and non-technical audiences.

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.