JOB LOCATION
15151 E Alameda Pkwy Aurora, Colorado 80012-1555
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
- Make a difference in the lives of real people every day
- Diverse community
- Competitive total compensation package
- Well-Funded General Employees Retirement Plan
- Light rail station minutes away
- On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
- Access to innovation workspaces
PRIMARY DUTIES & RESPONSIBILITIES
Salary to be commensurate with experience
The hiring range for this position is $108,986 - $136,232/ annually
The deadline to submit applications is November 27, 2026. Please note, The City of Aurora will conduct ongoing screenings of applications on a first come, first-serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
OVERVIEW OF POSITION / DEPARTMENT
The Performance and Relationship Manager, under the direction of the Assistant Director of Human Resources, administers and manages the city’s Performance Management and Human Resources Business Partner Programs. This position is responsible for leading strategic employee and organizational performance initiatives, providing consultative human resources support to departments, and fostering collaborative relationships across the organization.
The Performance and Relationship Manager provides the highest levels of customer service by fostering positive relationships with employees, supervisors, and city leadership. This position is expected to demonstrate exceptional analytical, problem-solving, leadership, and communication skills, with the ability to identify organizational trends, provide strategic recommendations, and drive continuous improvement initiatives.
PRIMARY DUTIES & RESPONSIBILITIES
- Oversees the city’s Human Resources Business Partner Program and Performance Management Program.
- Supervises and leads direct reports; this includes but is not limited to making recommendations regarding selection, hiring, training, evaluating and discipling of assigned employees.
- Develops and implements strategic performance management programs, processes, tools and training initiatives that support organizational goals and employee development.
- Provides strategic human resources consultation and guidance to city departments and leadership regarding personnel matters, organizational effectiveness, workforce planning, performance concerns, coaching, and talent management.
- Oversees and ensures consistent application of the performance review process, performance improvement plans, corrective actions, and related employment practices.
- Partners with department leadership to identify organizational development needs and recommend strategies to improve employee engagement, accountability, and workforce effectiveness. Assist in the design, facilitation, and evaluation of initiatives that strengthen culture, leadership capability, and workforce effectiveness.
- Collaborates with Human Resources leadership and divisions to establish priorities, goals, objectives, policies, and procedures, and projects related performance management and HRBP services.
- Monitors and evaluates HRBP program effectiveness and service delivery to ensure alignment with organizational priorities and best practices.
- Analyzes workforce trends, employee data, performance metrics and organizational indicators to identify issues and recommend solutions.
- Serves as a subject matter expert regarding employment practices, performance management, and personnel management.
- Facilitates and conducts training sessions, presentations, workshops, and meetings for management and employees.
- Coordinates and oversees complex and sensitive projects and initiatives.
- Develops and maintains effective working relationships across the organization, including, but not limited to: employees, supervisors, and executive management.
- Performs other related duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
MINIMUM QUALIFICATIONS
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education:
- Bachelor’s Degree in Human Resources, Management, Organizational Development, Business/public administration, or related field.
Experience:
- Minimum of five (5) years’ experience in progressively responsible professional human resources experience, including experience in employee relations, performance management, or HR Business Partner functions.
- At least two (2) years of supervisor and/or lead experience.
Licenses and Certifications Required:
Preferred Qualifications:
- PHR, SPHR, SHRM or other related certifications.
Knowledge:
- Knowledge of human resource principles, practices, processes and procedures.
- Knowledge of employee relations practices and conflict resolution strategies.
- Working knowledge of federal, state, and local employment laws and regulations
- Knowledge of effective training, facilitation, and presentation techniques.
Skills:
- Strong interpersonal and communication skills, with the ability to engage effectively with employees and leaders at all organizational levels.
- Strong leadership, interpersonal, coaching, and relationship-building skills.
- Strong analytical thinking, decision-making, and problem-solving skills.
- Strong presentation, facilitation, and communication skills.
- Effective and persuasive speaking, writing, and listening skills.
- Highly organized with strong attention to detail and accuracy.
- Strong conflict resolution and mediation skills.
Abilities:
- Ability to effectively supervise, mentor, and develop employees.
- Ability to interpret and apply policies, procedures, collective bargaining agreements, and employment regulations.
- Ability to establish priorities, manage multiple projects, and meet deadlines in a fast-paced environment.
- Ability to use personal computer and related software applications including Microsoft Suite, with higher level abilities with database and spreadsheet applications.
- Ability to balance technical detail with practical HR application and organizational impact.
- Establish and maintain effective working relationships with employees and managers.
- Handle sensitive situations with tact and diplomacy.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to use independent judgment and discretion to perform tasks in routine and non-routine situations.
Essential Personnel:
- When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
Physical Demands:
- Light work that involves moving no more than 20 pounds at a time
- Occasional lifting, carrying, walking, and standing
- Frequent hand/eye coordination for operation of office equipment
- Vision for reading and interpreting reports and data analysis and preparation
- Frequent speech communication, hearing and listening to maintain communication with employees
Work Environment:
- Works primarily in clean, comfortable environment
Equipment Used:
- Uses standard office equipment including personal computers and common office software such as email, internet, Word, Excel, and menu driven databases.
- This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment
The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.
Notice Regarding Colorado Identification Document Protections (HB26‑1283)
As part of the employment eligibility verification process, the city of Aurora may request government-issued identification documents as permitted by law. Original identification documents will be reviewed only as necessary for employment eligibility verification and will not be retained longer than permitted by law. Applicants will retain possession and control of their original identification documents except for any temporary retention permitted or required by law.
