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City of Syracuse, New York, United States
Onsite
About the Role
The Manager of Oncology Operations provides operational leadership for AMP's oncology service line, ensuring the delivery of high-quality, patient-centered care through efficient clinical operations, regulatory excellence, and continuous process improvement. This position partners closely with physicians, advanced practice providers, pharmacy, nursing, laboratory, finance, billing, and executive leadership to develop scalable programs that support growth while delivering exceptional patient outcomes.
The Manager is responsible for the operational oversight of oncology navigation services, In-Office Dispensing (IOD), specialty medication programs, survivorship initiatives, multidisciplinary tumor board activities, and community partnerships. This leader cultivates a culture of accountability, collaboration, innovation, and operational excellence while developing future leaders within the oncology service line.
What You’ll Be Doing
Oncology Operations Leadership
Provides day-to-day operational leadership for the oncology service line through strategic planning, budget management, quality improvement, regulatory oversight, performance management, and cross-functional collaboration. Partners with executive leadership to develop operational strategies that improve patient access, physician satisfaction, financial performance, and organizational growth.
Oncology Navigation Services
Provides operational leadership and oversight for all oncology navigation programs, ensuring standardized workflows, measurable outcomes, and a seamless patient experience throughout the continuum of cancer care.
Advanced Prostate Cancer Clinic (APCC)
Oversees navigator performance, PPS reporting, physician collaboration, budgeting, operational metrics, and continuous improvement initiatives.
Early Prostate Cancer / ADT Clinic
Leads hormone therapy operations, including Camcevi, Eligard, and Orgovyx programs while supporting navigator performance, medication workflows, KPIs, and patient access.
Bladder Cancer Navigation
Directs navigation operations, SOP development, quality metrics, budgeting, and coordination of multidisciplinary patient care.
Benign Prostatic Hyperplasia (BPH) Navigation
Provides oversight of BPH navigation services, ChartLens optimization, workflow improvement, clinical metrics, and continuity of care.
Overactive Bladder (OAB) Navigation
Serves as the operational liaison between COUG and external partners while standardizing workflows and monitoring operational performance.
Survivorship Program
Leads survivorship initiatives through patient education, care coordination, and program development.
Specialty Medication Programs
Oversees Xiaflex, Botox, and grant-funded medication programs while ensuring operational efficiency, financial stewardship, and patient access.
In-Office Dispensing (IOD)
Provides operational oversight of the In-Office Dispensing program, ensuring compliance with Ohio Board of Pharmacy regulations, ACHC accreditation standards, and organizational policies. Oversees pharmacy quality reporting, grants, budgeting, vendor relationships, pharmacy technician performance, medication inventory, and collaboration with billing and coding to optimize
financial and operational performance.
Laboratory Operations
Provides operational oversight of the organization's laboratory services, partnering with the Laboratory Director and Pathologist to ensure safe, efficient, and compliant diagnostic operations and to support continued laboratory growth.
Oversee laboratory operations, staffing, and workflow optimization.
Ensure compliance with CLIA, CAP, OSHA, and organizational quality standards.
Support quality assurance, proficiency testing, and laboratory readiness activities.
Manage laboratory budgets, productivity metrics, instrumentation, and vendor relationships.
Lead process improvement initiatives and implementation of new testing platforms.
Clinical Program Development & Performance Improvement
Leads the development and implementation of standardized operating procedures, workflow redesign, performance dashboards, quality metrics, and operational improvement initiatives. Utilizes data to identify opportunities that improve patient experience, regulatory compliance, operational efficiency, and financial performance.
Oncology Programs & Community Partnerships
Provides leadership for multidisciplinary Tumor Board operations, Cancer Registry activities, relationships with the NY Department of Health, and community partnerships including the Columbus Cancer Support Community, Cooking for Wellness, and Prostate Cancer Support Group programs.
Leadership & People Development
Builds and develops high-performing teams through coaching, mentorship, performance management, succession planning, and professional development. Partners with physicians and organizational leaders to foster a culture of accountability, collaboration, innovation, and continuous improvement.
What We Expect from You
Success in This Role Looks Like
The successful Manager of Oncology Operations builds high-performing teams, develops scalable oncology programs, standardizes clinical operations, maintains regulatory excellence, strengthens physician partnerships, improves patient access and outcomes, and drives measurable operational performance across the oncology service line. This leader serves as a trusted partner to executive leadership while cultivating a culture of accountability, innovation, and continuous improvement.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Make Someone’s Day
Achieve Possibilities Together
Treat people with dignity
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Salary Range: Please note that the salary range for this position will vary based on experience level, education and geographical location.
$85,000.00 - $100,000.00 / yearU.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
