Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.
Job Description
Role Overview:
We are looking for a Product Manager to own and drive key product initiatives across discovery, delivery, and optimisation for a defined product area.
This role focuses on translating customer needs and business goals into clear product requirements, partnering closely with cross-functional teams to deliver high-quality outcomes. The Product Manager will contribute to roadmap execution, support product discovery efforts, and ensure delivery aligns with customer value and business impact.
Roles & Responsibilities
About Availity
Availity is a leading healthcare technology company focused on simplifying healthcare administration and solving real-world challenges for healthcare providers, health plans, and patients. Our technology helps reduce complexity, so providers can spend less time navigating administrative systems and more time focused on patient care.
About Availity India
Availity India is an important part of Availity's global growth journey. Based in Bengaluru, our India team’s partner closely with U.S. and global stakeholders across technology, product, operations, customer support, and corporate functions.
Our India organization is being built with a strong focus on ownership, learning, collaboration, engineering excellence, and meaningful business impact. Associates in India have the opportunity to solve complex problems, contribute to global initiatives, and spport products and services that are part of the U.S. healthcare ecosystem.
About the Role
We are seeking a highly strategic and hands-on Product Manager - Provider Data Management to lead the vision, strategy, and execution of products that power provider data acquisition, enrichment, governance, quality, and distribution across the healthcare ecosystem.
This role is ideal for a Data Product Manager who thrives at the intersection of healthcare data, analytics, product innovation, and technology. The successful candidate will be comfortable working with large datasets, validating hypotheses through analytics, rapidly prototyping solutions, and leveraging AI and emerging technologies to solve complex provider data challenges.
The Product Manager will own the end-to-end lifecycle of provider data products and capabilities, collaborating closely with Engineering, Data Science, Analytics, Architecture, UX, AI, and Business teams to deliver high-value solutions that improve data quality, operational efficiency, provider experience, and customer outcomes.
Key Responsibilities
Product Strategy & Vision
- Define and execute the product strategy and roadmap for Provider Data Management capabilities.
- Develop long-term vision for provider data products including:
- Provider MDM / Golden Record
- Data Acquisition and Enrichment
- Identify opportunities to leverage AI, machine learning, and automation to improve provider data accuracy, completeness, and operational efficiency.
- Align product investments with business objectives, customer needs, regulatory requirements, and market opportunities.
- Establish measurable product outcomes and success metrics.
Data Product Management
- Act as the product owner for provider data assets, datasets, APIs, and data services.
- Define data product requirements, quality standards, governance models, and service-level expectations.
- Partner with Data Engineering and Architecture teams to design scalable provider data platforms.
- Drive creation and management of provider golden records and master data strategies.
- Define data sourcing, matching, enrichment, data lineage, and quality measurement capabilities.
- Balance business, customer, compliance, and technical requirements in product decisions.
Customer Discovery & Domain Leadership
- Build expertise in provider data management workflows and healthcare industry standards.
- Engage customers, payers, providers, internal stakeholders, and operational teams to uncover pain points and opportunities.
- Conduct market and competitive analysis across provider data vendors, directories, credentialing, and provider network management solutions.
- Translate customer problems into validated product opportunities and business cases.
- Serve as the internal subject matter expert for provider data strategy and capabilities.
Innovation & Prototyping
- Lead experimentation and innovation initiatives focused on provider data challenges.
- Create rapid prototypes, proof-of-concepts, and MVPs to validate hypotheses before full-scale investment.
- Leverage AI, analytics, and emerging technologies to improve:
- Provider search and discovery
- Data matching and identity resolution
- Data quality and enrichment
- Partner closely with engineering teams to translate prototypes into scalable products.
Analytics & Data-Driven Decision Making
- Be comfortable working directly with data to identify trends, opportunities, and product insights.
- Define KPIs measuring provider data quality, completeness, accuracy, coverage, and adoption.
- Use SQL, BI tools, dashboards, and analytics platforms to validate assumptions and guide prioritization.
- Perform root-cause analysis on data quality issues and operational bottlenecks.
- Drive product decisions through quantitative and qualitative evidence.
Product Delivery & Execution
- Lead product delivery from discovery through launch and continuous optimization.
- Create and maintain product requirements, epics, user stories, acceptance criteria, and documentation.
- Prioritize and manage product backlogs based on customer value, business impact, and technical feasibility.
- Partner with Engineering, UX, and Data teams to ensure successful implementation.
- Drive execution through Agile methodologies and ensure high-quality outcomes.
Stakeholder Management
- Collaborate with executive leaders, healthcare domain experts, operational teams, engineering, and external partners.
- Communicate roadmap priorities, business cases, metrics, risks, and trade-offs effectively.
- Build alignment across competing stakeholder priorities through data-driven recommendations.
- Present product strategy, investment opportunities, and outcomes to leadership teams.
Required Qualifications
Experience
- Bachelor's degree in Computer Science, Engineering, Information Systems, Healthcare Informatics, Business, or related field.
- 10+ years of experience in Product Management, Data Product Management, or Product Ownership.
- 5+ years of experience working with data-intensive products, platforms, or analytics solutions.
- Demonstrated experience defining and managing data products, APIs, platforms, or large-scale datasets.
- Strong analytical mindset with ability to work directly with complex data.
- Experience leveraging metrics and experimentation to guide product decisions.
- Experience leading cross-functional teams through the entire product lifecycle.
- Excellent communication, stakeholder management, and problem-solving skills.
Preferred Qualifications
- Experience with healthcare provider data, provider directory management, credentialing, provider networks, MDM, or healthcare interoperability.
- Experience with healthcare standards including:
- Hands-on experience with:
- AI-assisted analytics tools
- Experience building data platforms, master data solutions, or data marketplaces.
- Experience applying AI/ML techniques to data quality, matching, classification, and automation problems.
- Familiarity with cloud-based data platforms and modern data architectures.
- MBA or advanced degree preferred.
Key Skills
Product Leadership
- Outcome-Based Prioritization
Data Product Management
- Master Data Management (MDM)
Analytics & Insights
Innovation
- Machine Learning Applications
- Hypothesis-Driven Product Development
Execution
- Cross-Functional Leadership
Why Join Availity India?
- Meaningful impact: Work on solutions that help simplify healthcare administration and support better provider and patient experiences.
- Global exposure: Partner with U.S. teams and leaders while contributing from India to global business priorities.
- Learning and growth: Be part of a culture that values continuous learning, mentoring, knowledge sharing, and career development.
- Flexible work experience: Work in a way that supports productivity, collaboration, and team needs across remote, hybrid, and office-based models.
- Holistic rewards: Benefit from competitive compensation, health and insurance benefits, paid time off, company holidays, leave benefits, Employee Assistance Program support, and learning programs.
- Inclusive workplace: Join a casual, collaborative, and inclusive environment where associates are encouraged to bring ideas forward.
- Office experience: For office-based associates, Availity India provides amenities such as coffee and tea, subsidized meals, recreation areas, and eligible night-shift transportation support.
What to Expect from the Hiring Process
Our hiring process is designed to be transparent and engaging. Depending on the role, it may include application review, recruiter discussion, technical or functional assessment, hiring manager interviews, team or leadership conversations, offering discussion, background verification, and onboarding support.
Equal Opportunity Statement
Availity is committed to building an inclusive workplace where all associates feel valued, respected, and empowered to do their best work. We welcome candidates from diverse backgrounds and encourage individuals who are excited by collaboration, innovation, and meaningful impact to apply.
Eligibility
Video Camera Usage:
Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.
Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships. The usage of cameras also enhances security and protects sensitive company information. Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access, data breaches, preventing social engineering, or the sharing of confidential information with non-participants.
