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India
Remote only
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Quality Operations, FW/EQ based in India.
We are looking for an experienced quality operations leader to drive quality management initiatives across footwear and equipment operations. In this role, you will translate strategic quality objectives into effective processes, ensuring consistent product standards and operational excellence across vendor partnerships. You will lead and develop a quality management team while working closely with suppliers, brand representatives, and cross-functional stakeholders. Your ability to interpret performance data, identify improvement opportunities, and resolve complex challenges will be central to success. You will also strengthen global working relationships and promote a culture of accountability, collaboration, and continuous improvement. This is an opportunity to influence quality performance while balancing customer expectations and broader business priorities.
Lead the execution of quality management initiatives in alignment with strategic objectives and operational priorities.
Ensure vendor partners comply with applicable terms of engagement, codes of conduct, policies, and regulatory requirements.
Evaluate new vendors based on factory quality systems, technical capabilities, support resources, and product manufacturing capacity.
Analyze quality data, identify performance gaps, and develop strategies to improve and sustain product quality.
Establish clear reporting and documentation processes to monitor progress, measure performance, and maintain transparency with vendor partners.
Coach, guide, and develop the quality management team, including relevant quality representatives, to achieve established quality KPIs.
Promote continuous improvement, adaptability, and effective problem-solving across quality operations.
Balance quality standards, customer expectations, production requirements, and business priorities throughout the manufacturing process.
Collaborate with cross-functional teams to maintain product quality at every stage of production.
Develop and coordinate transition strategies for divested vendors to support smooth bulk production execution.
Build strong working relationships with global counterparts, vendor partners, and internal stakeholders.
Communicate organizational vision and strategic goals clearly, connecting daily team activities with broader business objectives.
Lead team performance and development through coaching, feedback, collaboration, and shared learning.
Anticipate operational challenges, take proactive action to prevent disruptions, and drive effective solutions.
Encourage accountability, trust, and transparent communication while supporting shared goals across teams and partners.
Requirements:
University degree or higher in Engineering, Garment Manufacturing Technology, Footwear Technology, or a related discipline; equivalent relevant experience may also be considered.
8–10 years of relevant professional experience in quality management, manufacturing, or related operations.
3–5 years of supervisory or people management experience.
Experience leading quality teams and managing vendor or supplier quality operations in a manufacturing environment.
Strong understanding of quality management systems, factory evaluation, production processes, and product quality standards.
Excellent analytical and problem-solving skills, with the ability to interpret data and translate findings into practical improvement strategies.
Demonstrated ability to coach and develop employees, build effective teams, facilitate change, and empower others.
Strong business acumen and operational decision-making capabilities, with a focus on execution and measurable results.
Excellent communication and relationship-building skills, including the ability to gain commitment and build trust with diverse stakeholders.
Good written and spoken English proficiency.
Ability to manage competing priorities, adapt to changing circumstances, and deliver results within deadlines.
Strong customer focus and experience collaborating across functions, cultures, and geographical regions.
A proactive, resilient leadership style with a commitment to innovation, continuous improvement, and shared accountability.
Benefits:
Full-time position with an opportunity to lead and influence quality operations across vendor and manufacturing networks.
Opportunity to develop leadership capabilities and support the professional growth of a quality management team.
Exposure to global stakeholders and cross-functional collaboration.
Opportunity to contribute to strategic quality initiatives and continuous improvement across footwear and equipment operations.
Professional development through complex operational responsibilities and international working relationships.
Salary, healthcare coverage, insurance, bonuses, leave entitlements, and other specific benefits are not detailed in the job description and should be confirmed during the recruitment process.
The original listing identifies the role as remote in Central Java, Indonesia; the requested listing location for this rewrite is India. The precise work arrangement and location eligibility should be confirmed with the hiring team.
