ABOUT THE ORCHARD
The Orchard is a leading full-service music distribution company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and evolve in the dynamic, global music industry. We specialize in being Artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical solutions. The Orchard’s comprehensive artist & label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.
The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.
As the Manager, Relationship Management, your role is crucial in ensuring our clients' label releases are launched effectively in the market. You will keep our clients up-to-date with the latest trends and developments in the music industry, including best practices and retail strategies. Owning and maintaining solid relationships with our clients and their team is essential to achieving our objectives.
What you'll do:
- Serve as the primary point of contact at The Orchard. Maintain positive and productive relationships with artists, management, agents, and industry contacts of varying sizes and genres. Provide advice and assistance on all aspects of music distribution to ensure their success.
- Provide guidance and support to labels on digital release best practices and metadata requirements. Oversee approvals and updates of digital releases
- Collaborate with labels and internal departments to help create, communicate, and execute new release and catalog development plans and strategies.
- Liaise with all internal departments, including finance, marketing, and legal, to meet all label business needs.
- Manage overall distribution release process from strategy, to set up and coordinate with sales, manufacturing, and inventory management; may include physical
- Distribute critical assets to global retail and marketing teams, to ensure all cross-functional stakeholders are appraised of our labels' efforts to support releases.
- Oversee the complete life-cycle of audio and video products from ingestion to delivery, including seeing releases from label submission via our Workstation portal through to delivery via our Admin backend
- Collaborate with various teams at The Orchard to ensure our labels’ audio and video catalogs are effectively delivered, claimed, and monetized
- Drive label engagement utilizing internal marketing and data analytic tools to guide and support strategic decisions for marketing and sales goals. Continuously interpret data, and propose solutions and optimization to labels and artists to ensure that the label remains competitive in the music industry
- Attend artist shows after work hours as necessary.
- Perform a wide range of additional tasks per the label rosters evolving needs. Including but not limited to, collaborating with the digital marketing and design team to deliver compelling release campaigns, creating and presenting comprehensive label business reviews, catalog ingestions, clearing claims, and managing rights conflicts.
Who you are:
- At least 3+ years of experience in music partnership management
- Strong analytical and problem-solving skills
- Passionate about music, a regular attendee of live shows, interested in discovering new music, trend-savvy, and curious.
- Ability to manage multiple tasks and timelines
- A strong passion for music and the music industry
- Proven track record of success in managing labels
- Proficient in Spanish and English
- Extensive knowledge of the music industry, including trends, challenges, and opportunities
- Strong business acumen and understanding of financial and budget management
- Excellent communication and interpersonal skills, with the ability to build and maintain relationships with artists, labels, and other key partners
- Creative thinker with the ability to develop and execute innovative marketing and promotional campaigns
What we give you:
- An opportunity to influence music on a global stage.
- A modern, diverse and creative work environment.
- An investment in your learning & development
- A comprehensive and attractive benefits package including healthcare coverage, voluntary benefits, and family resources.
The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
