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Bengaluru, Karnataka, India
Hybrid
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
As a Manager, Renewals, you'll lead the team that protects and grows UiPath's recurring revenue across APAC. You'll build and coach a high-performing renewals organization, own the renewals forecast for the region, and partner closely with Sales and Customer Success leadership to make every renewal a seamless, value-led experience for our customers. Your work will drive on-time renewals, strong retention and expansion, and help customers move confidently onto UiPath's latest packaging and licensing models.
Team Leadership & Development
Lead, hire, onboard and develop a team of Renewals specialists , setting clear goals tied to the overall Sales and Customer Success strategy
Coach the team on deal strategy, negotiation, pricing and procurement conversations to raise renewal quality and consistency
Own performance management, career development, retention and compensation discussions for your team
Renewals Strategy & Execution
Own the regional renewals book of business, driving high on-time renewal and gross retention rates
Retain and grow subscription revenue in existing accounts by positioning the right packages, pricing updates and expansion opportunities
Lead the migration of existing customers from legacy plans onto new packaging and licensing models
Proactively identify complex or lengthy renewal scenarios early and put the right plans and escalation paths in place
Oversee the creation of client proposals, quotes and contracts for renewals, ensuring accuracy and alignment with commercial policies
Forecasting & Reporting
Own and deliver an accurate weekly renewals forecast, pipeline reviews and risk reporting for the region
Define and track KPIs such as on-time renewal rate, gross and net retention, churn and expansion, and use the data to improve outcomes
Present renewals performance, trends and risks to senior Sales and Customer Success leadership
Cross-Functional Partnership & Customer Experience
Partner with Account Executives, Customer Success Managers, Deal Desk, Legal and Finance to deliver a seamless renewal experience
Gather and share customer feedback on the renewal experience, and continuously improve renewal processes, playbooks and tooling
Bring an automation first mindset to the renewals motion, identifying opportunities to scale the team's impact with automation and AI
Significant experience in renewals, sales or account management in B2B SaaS or enterprise software, including experience leading teams of individual contributors
Experience managing renewals across multiple APAC markets
Proven track record of delivering renewal, retention and expansion targets across a large, high-volume book of business
Strong negotiation skills and confidence engaging with customer procurement departments and senior stakeholders
High confidence in managing customer quoting, contracts and commercial terms
Experience leading forecasting and pipeline management with a disciplined, data-driven approach
Ability to build relationships quickly and influence across many cross-functional teams
Excellent customer-facing acumen and communication skills, with the ability to translate leadership direction into actionable team goals
Self-motivated and goal-oriented, with the ability to prioritize, work with limited oversight and deliver on deadlines
Hands-on experience with Salesforce; experience with LinkedIn Sales Navigator is a plus
Fluent written and spoken English; a second language is an advantage
An automation first mindset and the ambition to expand the scope of the role and take on new projects
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
