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United States
Remote only
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Retail Inventory Operations based in United States.
This role leads retail inventory operations across a large U.S. store network, with a strong focus on product availability, inventory accuracy, and operational efficiency.
You will own the strategy and continuous improvement of in-store inventory processes, from receiving and returns to transfers and outbound shipments.
The position also serves as the business owner for the in-store technology roadmap, including point-of-sale systems and store hardware.
You will partner closely with Retail Operations, Supply Chain, Finance, IT, Digital, Loss Prevention, and Training teams to deliver measurable improvements.
A key focus will be reducing inventory shrink while enabling store teams to work with intuitive processes and reliable technology.
You will lead a small team while influencing senior stakeholders and driving cross-functional initiatives from strategy through execution.
This is an opportunity to shape the future of retail operations in a fast-moving, customer-focused environment.
Design, document, manage, and continuously improve in-store logistics processes, including receiving, unpacking, sorting, returns, store-to-store transfers, and outbound shipments.
Develop and implement strategies that improve on-floor inventory availability and accuracy, leveraging RFID and other inventory technologies.
Establish inventory training, compliance, and operating standards across sales floors, back-of-house areas, and staging locations.
Partner with Transportation and Supply Chain teams to align delivery schedules, receiving windows, and carrier performance with store capabilities.
Lead omni-channel inventory and fulfillment capabilities, including Buy Online, Pick Up In Store (BOPIS), Ship From Store, and emerging fulfillment models.
Develop and execute strategies to reduce operational and administrative inventory shrink, working with Loss Prevention and Finance to identify root causes and corrective actions.
Design and manage inventory audit programs that proactively identify risks and protect inventory integrity.
Own the in-store technology roadmap in partnership with Digital and IT, prioritizing initiatives that improve efficiency, reliability, and customer experience.
Oversee the lifecycle of store hardware, including procurement, deployment, replacement, and maintenance of POS systems, handheld scanners, mobile devices, and related networking equipment.
Represent the needs of store associates and customers when influencing technology design and operational solutions.
Lead, coach, and develop a small team, setting clear objectives, providing feedback, and supporting professional growth.
Partner with Retail Training to ensure new processes and technology deployments are supported by effective training and change management.
Build strong relationships with senior leaders and cross-functional partners across Retail Operations, IT, Finance, Supply Chain, Digital, and related functions.
At least 5 years of experience in workforce management, retail operations analytics, labor planning, inventory operations, or a related analytical or operational field.
Strong knowledge of retail store operations, service models, inventory processes, and opportunities to improve operating routines.
Advanced proficiency in Microsoft Excel and PowerPoint, with strong capabilities in data modeling, analytics, and financial analysis.
Demonstrated ability to analyze operational data, identify trends and risks, and translate insights into practical business improvements.
Experience leading direct reports or project teams, including coaching, prioritization, performance management, and execution through others.
Proven ability to manage multiple initiatives simultaneously and deliver results against competing priorities and deadlines.
Strong cross-functional collaboration skills, with experience working effectively with field teams, Finance, IT, Product, Supply Chain, and other business partners.
Excellent executive communication and presentation skills, with the ability to influence senior leaders and gain alignment across functions.
Strong stakeholder management and influencing skills, particularly in environments where success depends on collaboration rather than direct authority.
Sound financial acumen and the ability to connect operational decisions with business performance.
A proactive, analytical, and solutions-oriented mindset with a strong focus on continuous improvement.
Bachelor's degree or equivalent relevant experience is preferred.
Competitive annual base salary of approximately $101,300–$165,000 USD, with the final offer determined by location, experience, qualifications, skills, performance, and business needs.
401(k) matching contribution of $1.25 for every $1 contributed, up to the first 6% of eligible pay.
Five hours of paid volunteer time each month for eligible nonprofit activities.
50% discount on regular-price merchandise.
Remote work opportunity within the United States.
Inclusive and collaborative workplace committed to diversity, equal opportunity, and belonging.
Workplace accommodations available throughout the recruitment process for candidates who require them.
Opportunities to make a meaningful impact across retail operations, technology, inventory, and customer experience.
Full-time employment with opportunities to collaborate across diverse business functions.