Manager, Retail Warehouse

At the Blank Family of Businesses, our Core Values drive our culture, guide our decisions, and make our organization a great place to work.

GIVE BACK TO OTHERS

Recognize that the well-being of business cannot be separated from the well-being of society. Join in our ongoing eff­orts to give back through time, talents, labor and financial commitment.

LEAD BY EXAMPLE

Demonstrate an entrepreneurial spirit that supports our culture and vision. Take full advantage of our empowerment philosophy by o­ffering suggestions, making decisions and taking responsibility for actions. Stand up for your convictions and vocalize your opinions.

INNOVATE CONTINUOUSLY

Constantly seek new ways to improve results and move above and beyond what seems possible. Demonstrate non-stop reinvention. Do not let unnecessary bureaucracy kill innovation. Implement high quality, new processes, products, services, or solutions that meet or exceed the needs and expectations of our customers.

PUT PEOPLE FIRST

Demonstrate understanding that people are the center, the heartbeat of any successful enterprise. Build rapport and trust by demonstrating sensitivity and respect for others. Empower and listen to associates because they are our number-one source for information and ideas. Invest time and resources in developing associates’ skills and assisting them in managing their careers.

LISTEN AND RESPOND

Listen to internal and external customers (fans, grantees, players, associates, vendors, partners) to understand what they need. View customer needs as golden opportunities that, when creatively addressed, will enhance our competitive edge and the environment in which we all work and professionally grow. Dedicate the needed resources, time and energy to creating lasting value for all customers.

INCLUDE EVERYONE

Our individual diff­erences make our organization more valuable. Value diverse ideas, experiences, skills, work styles and backgrounds. Harness individual diff­erences to create a competitive advantage and better support our partners. Encourage others to accept and capitalize on diversity.

Position Summary

The Warehouse Manager is responsible for overseeing all warehouse operations, including inventory management, merchandise distribution, and logistics supporting retail operations at Mercedes-Benz Stadium and designated off-site retail activations. This role is responsible for maintaining inventory integrity, implementing effective warehouse procedures, and identifying opportunities to improve operational efficiency and reduce inventory discrepancies.

Roles and Responsibilities

• Establish and maintain warehouse organization, storage standards, product accessibility, and efficient use of available space.
• Oversee daily warehouse operations, including merchandise receiving, storage, organization, distribution, and inventory movement.
• Ensure warehouse operations comply with established safety, security, loss prevention, and inventory handling procedures.
• Oversee warehouse equipment, supplies, and operational resources to ensure safe and efficient daily operations.
• Coordinate regular cycle counts, physical inventories, and inventory reconciliation activities.
• Monitor inventory movement and product availability to support timely merchandise distribution and operational readiness.
• Partner with the Merchandising & Buying team to address receiving discrepancies, product concerns, inventory availability, and merchandise needs.
• Maintain accurate inventory records and ensure proper documentation within established inventory management systems.
• Support special merchandise initiatives, product launches, and high-volume inventory movements as needed.
• Support implementation of new warehouse technology, inventory systems, and operational procedures as directed.
• Establish clear expectations for productivity, inventory accuracy, merchandise handling, operational procedures, and workplace safety.
• Monitor warehouse performance indicators, including inventory accuracy, receiving efficiency, fulfillment accuracy, distribution timeliness, and operational productivity.
• Perform other duties as assigned to support department, event, stadium, and business needs.

Qualifications and Education Requirements

• Minimum of 5 years of experience in warehouse operations, inventory management, logistics, or distribution. 

• Experience managing warehouse operations within a retail, sports, entertainment, or high-volume distribution environment preferred. 

• Strong knowledge of inventory control, receiving, storage, order fulfillment, merchandise distribution, and warehouse logistics. 
• Ability to lift and move merchandise and supplies weighing up to 50 pounds, with or without reasonable accommodation.

• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, concerts, and special events. 

Success in this role

• Inventory Accuracy 

• Operational Efficiency 

• Merchandise Distribution 

• Team Leadership 

• Event Readiness 

• Cross-Functional Collaboration 

• Continuous Improvement