[What the role is]
This is a 2-year contract position with the Estate, Eco & Safety Office.
The Manager (Safety, Security and Resilience) plays a key role in protecting the Polytechnic's people, assets and operations. The incumbent will oversee campus security operations, emergency preparedness, crisis management, business continuity planning and technology-enabled security systems while supporting the development of an integrated and resilient campus environment.
[What you will be working on]
The Manager (Safety, Security and Resilience) will support the leadership and management of campus-wide safety, security and resilience programmes.
Safety, Security and Resilience
- Manage and review campus security policies, procedures and operational frameworks.
- Oversee outsourced security operations and ensure service providers meet contractual and performance requirements.
- Manage security systems including CCTV, access control, intrusion detection, intercom and related technologies.
- Conduct security risk assessments and implement mitigation measures to address emerging threats.
- Lead investigations into security incidents, breaches and operational disruptions, and recommend corrective actions.
- Develop and coordinate emergency preparedness exercises, evacuation drills and crisis response programmes.
- Support the development, testing and continual improvement of Business Continuity Plans (BCP).
- Work closely with internal stakeholders and external agencies on safety, security and emergency-related matters.
- Support SGSecure initiatives and campus resilience programmes.
Integrated Operations and Smart Security
- Support the development and operation of the Integrated Operations Centre (IOC).
- Leverage technology, analytics and digital monitoring platforms to enhance situational awareness and operational effectiveness.
- Monitor security trends, emerging technologies and industry best practices to improve campus security and resilience.
- Analyse operational and incident data and recommend improvement initiatives.
Governance and Compliance
- Ensure compliance with relevant legislation, regulatory requirements, institutional policies and audit requirements.
- Support fire safety governance, security audits and operational reviews.
- Prepare reports, management papers and presentations for senior management and relevant committees.
Stakeholder and Project Management
- Manage security-related projects, technology upgrades and operational improvement initiatives.
- Coordinate security arrangements for major events, VIP visits and special campus activities.
- Collaborate with Facilities Management, Safety, IT and other departments to support integrated campus operations.
[What we are looking for]
- Knowledge in Security Management, Facilities Management, Engineering, Business, Risk Management or related discipline.
- At least 5 years of relevant experience in security management, emergency preparedness, resilience planning, facilities management or related fields.
- Experience managing outsourced security contracts and vendor performance.
- Familiarity with emergency response frameworks and relevant regulatory requirements.
- Experience in higher education, healthcare institutions, government agencies or multi-building institutional environment would be advantageous.
Preferred Attributes
- Strong analytical, communication and stakeholder management skills.
- Ability to lead incident investigations and coordinate multi-agency responses.
- Experience in crisis management, business continuity planning or operational resilience programmes is an advantage.
- Familiarity with smart security technologies, command centres, integrated monitoring systems or IOC environments is preferred.
- Ability to manage projects and lead change initiatives across multiple stakeholders.
