Manager, Sales Enablement

Accountabilities:

• Own new-representative ramp and productivity, with a focus on reducing time-to-first-deal through real pipeline activity, customer conversations, call recordings, and hands-on selling practice.
• Build and manage a tiered certification program covering trade-show fluency, demo readiness, and full-suite product certification, using live evaluated practice rather than course completion alone.
• Develop an AI-driven coaching model that uses call analysis, content personalization, and rep self-service to identify deal risks, discovery gaps, demo quality issues, and talk-track opportunities.
• Build and manage reusable AI assistants for objection handling, battlecards, discovery preparation, account research, and other sales workflows, ensuring each tool is connected to measurable outcomes.
• Drive product and competitive fluency so Account Executives can confidently conduct product overview conversations and position solutions across the broader product portfolio.
• Develop competitive playbooks and displacement strategies that help reps land and expand opportunities from the initial sales conversation.
• Audit, streamline, maintain, and improve sales collateral, ensuring reps have access to a clear and reliable single source of truth for decks, pricing materials, battlecards, and other resources.
• Establish ownership, adoption targets, and performance metrics for sales enablement tools and eliminate tools that do not contribute meaningfully to ramp time, win rates, or activity quality.
• Partner with Regional Sales Directors to identify coaching priorities and improve coaching consistency across the sales organization.
• Support Solution Consulting and Product teams with demo discipline, sandbox usage, and new-feature enablement so product launches translate into sales pipeline and field adoption.
• Continuously identify gaps across content, tools, coaching, and sales execution and help drive practical improvements.

Requirements

• 5+ years of experience in B2B SaaS sales, sales enablement, sales engineering, sales management, or a related field, including direct ownership or significant responsibility for enablement programs.
• Demonstrated results improving measurable sales outcomes such as rep ramp time, win rates, productivity, or certification effectiveness.
• Hands-on experience with Gong or similar conversation intelligence platforms, modern outbound sales tools, LMS platforms, and CRM workflows.
• Strong practical experience using AI for sales coaching, call analysis, content creation, automation, and rep enablement, including building custom GPTs or comparable AI assistants.
• Strong field credibility, with experience as a high-performing Account Executive, Sales Manager, Sales Engineer, or similar customer-facing sales professional preferred.
• Experience selling into public safety, healthcare, government technology, or other vertical or regulated markets is advantageous.
• Ability to work effectively in an evolving environment where processes, organizational structures, and technology stacks may still be developing.
• Strong analytical and problem-solving skills, with the ability to identify what is not working and translate those findings into practical improvements.
• Excellent communication, coaching, collaboration, and stakeholder-management skills.
• Willingness to take a hands-on approach, including leading live sessions, reviewing calls, participating in demos, and working directly with sales representatives.
• Must be authorized to work for any U.S. employer. Employment visa sponsorship or transfer of sponsorship is not available.
• Employment is contingent upon successfully passing a criminal background check.
• The role is fully remote within the United States, with minimal travel expected at this time.

Benefits

• Salary: $140,000 annually.
• Comprehensive compensation and benefits package for eligible employees.
• Medical, dental, and vision coverage.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• 401(k) retirement plan.
• Flexible paid time off.
• Fully remote work environment.
• Technology stipend.
• Opportunities for career advancement and professional growth.
• Hands-on exposure to AI-driven sales enablement, coaching, and automation.
• Opportunity to directly influence sales productivity, ramp time, certification, and win rates.
• Cross-functional collaboration with sales leadership, Solution Consulting, Product, and go-to-market teams.
• Reasonable accommodations are available for qualified employees and applicants.