Manager, Software Development

Accountabilities

• Lead and continuously improve the Software Development Life Cycle (SDLC), including planning, estimation, development, code review, testing, release, maintenance, and continuous improvement.

• Establish and measure quarterly goals for direct reports while providing ongoing coaching, mentoring, and career development support.

• Conduct performance reviews and provide clear, constructive feedback that supports employee growth and accountability.

• Hire, develop, and retain high-performing engineers while fostering a culture centered on ownership, peer review, collaboration, and continuous improvement.

• Own engineering capacity planning and staffing in partnership with product leadership, ensuring resources are aligned with roadmap priorities and delivery commitments.

• Provide hands-on technical leadership for core product initiatives involving cloud-native, event-driven microservices, strongly typed backend services such as Rust or Go, TypeScript front ends, GraphQL APIs, and Kubernetes-based deployments.

• Partner with product leadership to ensure engineering execution aligns with product priorities, timelines, budgets, and quality expectations.

• Contribute to proposal development, with particular responsibility for technical response sections and engineering-related content.

• Coordinate with application services and support teams to ensure effective transitions from development into ongoing systems support.

• Partner with QA leadership to strengthen quality strategy, testing practices, and engineering processes.

• Coordinate release management and maintenance activities with operations and maintenance teams.

• Manage multiple concurrent workstreams while maintaining clear priorities, communication, accountability, and delivery focus.

• Report to senior product leadership and provide visibility into engineering progress, capacity, risks, and delivery priorities.

Requirements:

• Hold a bachelor's degree in a relevant field; a master's degree is preferred.

• Bring at least 5 years of engineering management experience leading software development teams.

• Have 10+ years of software development experience, including substantial experience managing the SDLC.

• Demonstrate a strong track record of delivering software projects on time and within budget.

• Possess a strong technical background in web application development, distributed systems, and cloud technologies.

• Have familiarity with modern technology stacks such as Rust or Go services, TypeScript front ends, Kubernetes, GraphQL, and event-driven architectures.

• Demonstrate excellent written and verbal communication skills, with the ability to work effectively across technical, product, operations, and support teams.

• Bring strong problem-solving skills and the ability to make sound, timely decisions in complex situations.

• Thrive in a dynamic environment that requires managing multiple priorities and concurrent workstreams.

• Demonstrate a decisive, proactive, and positive leadership approach with a strong focus on team success.

• Possess project management skills and the ability to organize engineering work around clear delivery objectives.

• Experience in tolling, intelligent transportation systems, payments, or other mission-critical transaction environments is considered an advantage.

Benefits:

• Paid time off, including vacation, sick days, and bereavement leave.

• Health and dental plans.

• Retirement plans.

• Employee and Family Assistance Program (EFAP).

• Employee referral program.

• Opportunity to lead engineering teams building next-generation transportation and tolling technology.

• Exposure to cloud-native, event-driven architectures, microservices, Kubernetes, GraphQL, and modern software development practices.

• Leadership responsibility spanning people development, engineering execution, technical strategy, and delivery operations.