Store Systems Engineer Manager
The Store Systems Engineering Lead oversees a team responsible for the architecture, delivery, and support of large-scale retail store systems, including POS platforms and endpoint environments supporting 9000+ locations and 70,000+ devices. This role is accountable for both technical direction and team performance, ensuring reliable, scalable, and secure store operations.
Primary Responsibilities
Team Leadership & Development
- Lead, mentor, and grow a team of Store Systems Engineers supporting POS and endpoint environments
- Establish team priorities, manage workload, and ensure effective execution of engineering and operational tasks
- Provide coaching, performance management, and career development for team members
- Promote a culture of accountability, ownership, and continuous improvement
Technical Strategy & Architecture
- Own the design and evolution of store systems architecture across POS, endpoint management, and supporting infrastructure
- Define standards for system configuration, OS imaging, automation, and endpoint management
- Guide the team in implementing scalable, resilient solutions across distributed retail environments
- Review and approve technical designs and major changes
Required Technical and Professional Expertise
- Strong leadership and team management experience
- Excellent communication and stakeholder management skills
- Ability to prioritize and execute in a fast-paced, large-scale environment
- Ability to prioritize and execute tasks in a fast-moving environment, meeting deadlines.
- Bachelor’s degree, or equivalent level of demonstrated skills and experience.
- 5+ years engineering/administration experience with Windows endpoints in both Active Directory and workgroup environments.
- Expert-level Active Directory/Group Policy experience.
- Expert-level Windows workstation OS knowledge (32/64-bit, registry, event logs, boot options, certificates, UEFI/BIOS).
- Expert-level proficiency with scripting in PowerShell and similar tools.
- Experience creating and maintaining endpoint OS images.
- Experience remotely managing endpoints.
- Strong networking understanding (TCP/IP, WAN, proxy/firewall, DNS, DHCP, load balancing).
- Demonstrated experience using self-learning to solve problems and complete tasks.
- Creative problem-solving and analytical abilities; ability to troubleshoot complex issues.
- Self-motivated and directed with attention to detail.
- Good project management skills.
- Experience mentoring peers.
Preferred Technical and Professional Expertise
- Experience with POS/retail environments, or other up-time critical production environments.
- Experience with Microsoft SQL Server administration.
- Experience with Microsoft Remote Desktop Services.
- Experience with Endpoint Management Tools.
- Experience working with VMware servers in vSphere.
- Experience with F5 load balancers.
- Experience with IOS, Android mobile Operating Systems
- Experience with MDM solutions, JAMF, SOTI and others
Start Rate = $125,000 to $138,000 based on experience plus 20% bonus and equity.
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
IT Engineering
Dollar Tree
