Manager, Surgical Services Business Operations

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description:

Job Summary

Responsible for directing departmental functions to ensure high standards of sterilization, supply management, and business operations across the health system. Plans, organizes, and monitors activities related to surgical services, including budgeting, patient access, charge capture, vendor management, and materials management. Develops strategies for cost containment and revenue maximization while ensuring compliance with regulatory requirements. Measures financial outcomes and utilizes information systems to support operational planning and resource administration. Coordinates efforts to maintain cost-effective practices and achieve organizational goals.

Essential Functions

• Prepares and implements charge capture standard work activities for all surgical and procedural events.

• Maintains and updates billing rules in EPIC and ensures accurate electronic charge capture.

• Collaborates with perioperative and supply chain leadership to standardize documentation and naming conventions.

• Oversees staff recruitment, development, management, and performance evaluations.

• Designs, monitors, and maintains financial management systems, reports, and dashboards.

• Reviews and reconciles clinical contracts, vendor invoices, and monitors service agreements.

• Develops and monitors enterprise KPIs, conducts variance reporting, and identifies financial improvement opportunities.

• Expands professional knowledge through ongoing training, meetings, and professional development.

• This role includes direct supervisory responsibilities.

• Performs other duties as assigned.

Education Requirement

Bachelor’s degree in healthcare administration, or a related field

Experience Requirement

4-5 years of experience in healthcare management, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)

G. Repetitive motion: 3. Intermittent (10% - 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 2. Occasional (< 10% of the time)

M. Temperature extremes: 2. Occasional (< 10% of the time)

N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 2. Occasional (< 10% of the time)

R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 2. Occasional (< 10% of the time)

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with intermittent repetitive motions (such as typing); intermittent standing or walking with objects up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves occasional risk of back injury from moving, lifting, or positioning patients, equipment, or materials; occasional risk of injuries from use of equipment; job-related travel; occasional exposure to loud noises, temperature extremes, hazardous chemicals and fumes including waste, cuts or punctures, bloodborne or airborne pathogens, and interaction with combative or violent people.

Additional Job Descriptions

N/A

Department:

Surgical Svcs Administration

Shift:

Day (United States of America)

Time Type:

Full time

Address:

2201 Lexington Avenue

City, State:

Ashland, Kentucky