Manager, Technical Writing

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
As a Senior Technical Writer at Thermo Fisher Scientific, you'll create clear, comprehensive documentation for complex scientific products and software platforms. Working in a collaborative environment, you'll make cutting-edge technology accessible to customers across life sciences, healthcare, and research fields. This role offers the opportunity to blend technical expertise with creative communication skills while contributing to innovations that help make the world healthier, cleaner, and safer.

The position offers remote work flexibility and focuses on developing high-quality technical content across multiple formats, including user guides, API documentation, training materials, and product documentation. You'll collaborate with cross-functional teams of scientists, engineers, product managers, and subject matter experts to translate complex technical information into clear, user-friendly content that enhances the customer experience.

Job Duties

Your contribution as Technical Writer relies on extensive experience in four chief functions:

Develop and deliver technical content

• Define content strategies and architecture at the portfolio level for sophisticated, specialized publications.
• Conduct interviews, research, observe, and work hands-on to capture and synthesize source material.
• Architect customer-facing content using a variety of multimedia options appropriate to specific purposes and audiences.
• Design and perform user research to define our audiences and evaluate the effectiveness of our team's work.

Manage projects

• Lead the implementation of new publication workflows and processes at our local site.
• Help develop, communicate, and manage project plans for new functional initiatives.
• Provide transparency to all elements of a project to leadership, collaborators, and resources.

Analyze business processes

• Collaborate on crafting solutions to improve our ways of working in support of our strategic vision and road map.
• Work with internal business partners to gather information, requirements, and priorities and provide input to our project planning and decision-making processes.

Mentor and coach teammates

• Train and counsel less experienced technical communicators and project teammates on effective technical communication practices, departmental software, and our functional processes.

Education

BS/BA in a writing- or science-related field, or the equivalent combination of experience and education.

Experience and Knowledge

• 12+ years of technical writing experience.
• Professional experience in electron microscopy, life sciences, or related scientific field.
• Solid experience working within Agile software development environments.
• Sophisticated knowledge of structured authoring and single-sourcing, particularly using Madcap Flare and other XML-based authoring tools.
• Detailed experience with GitLab, HTML, and CSS.
• Successful project leadership in cross-functional, cross-cultural international work teams.
• Strong communication and interpersonal skills with a history of developing positive relationships.
• Proficiency in English, both verbal and written.
• Demonstrated attention to detail.
• Reliably self-motivated and comfortable working independently.