Job Description Summary

The Enterprise Development, Growth, and Excellence (EDGE) team is an enterprise-focused organization that empowers GE Vernova to outperform peers by accelerating and delivering integrated value greater than the sum of its individual business segments. The Customer Solutions team within EDGE focuses on on our most strategic Hyperscale customers.

Job Description

The Market Development Leader – Data Center Developers  within Customer Solutions will serve as the GE Vernova (GEV) central point of contact for up to 20 data center development customers, supporting the value proposition for the entire GE Vernova portfolio by developing and maintaining an understanding of the industry needs, business objectives, and business strategies.

Developing and maintaining high levels of customer contact is the primary responsibility of this role. In this role, the leadership of all aspects of account management will be required including but not limited to, defining the business model, promoting and selling of solutions, and ensuring one GEV face to the customer to support increased customer satisfaction and shareholder value for both GEV and the Customer.

As a team, we are focused on making sure the customer feels that GEV is:

• Easy to solve problems with – we actively listen and relentlessly respond to provide resolution across ITO and OTR processes. This builds trust.

• Easy to do business with – after we’ve solved problems, we make transactions and the relationship easier and we have earned our right to win – thus, securing a competitive advantage for GEV.

• Easy to plan the future with – at this stage, we are a strategic partner and GEV solutions are a deep part of the customer’s portfolio and top of mind for their future vision.

Essential Responsibilities

As the IDEA, you will:

• Own the Customer Relationship, facilitating and advocating for both GEV and the customer and ensuring executive sponsorship is valued and provided by both organizations

• Majority of time (both virtually and travelling) will be spent inside GEV coordinating with sales, technical, project management, quality, and senior management teams on the following: customer communications, quality/feedback/problem resolution, customer account plans and summaries, and executive meetings to ensure the customer receives the highest possible quality at every touch point. 

• Fully understand the industry business, market, competition, as well as GEV business unit priorities and growth initiatives.

• Develop account maps for each developer

• Represent the entire GEV portfolio and support collaboration across business units for opportunities which require complex or multi-P&L solutions.

• Collaborate with GEV’s Customer Quality Leader and BU quality teams to understand key pain points with GEV product/services quality and drive transparent communication and resolution.

• Bring a focus on customer satisfaction to all processes and interactions.

• Collaborate with GEV’s Enterprise Sales Operations Leader to leverage standard work, operational data, and metrics to monitor the health of the customer relationship, alignment with GEV priorities, and overall growth and profitability of the account

• Collaborate closely with a Enterprise Strategic Account Executives where there is overlap on infrastructure projects.

KPIs/TTIs

• Orders & Backlog
• Profitability, both as sold and as executed
• 3-year pipeline
• Customer experience, through NPS and other customer satisfaction metrics
• Customer Safety, Quality health scorecard (major events, reputational events), and Delivery
• Service/availability of GEV equipment

Qualifications/Requirements

• Bachelor’s degree in business, engineering or related discipline from an accredited university or college.
• Minimum 10 years of additional experience in direct sales/commercial, marketing, account management or other EPC/end user customer or supplier-facing role.
• Minimum 10 years of experience in the energy, power generation, and/or renewables industry.
• Strong financial management skills with knowledge of market economics and competitive landscape, including deep knowledge of the energy market, including energy production (renewables, natural gas, etc.), transmission, storage, and consumption.
• Demonstrated success developing and maintaining GEV cross-business relationships at multiple levels.
• Demonstrated ability to influence both internal and external stakeholders.
• Demonstrated success in developing and maintaining effective customer relationships at C-suite level.
• Demonstrated strength in interpersonal, written, presentation and communication skills, with all business levels including senior leadership.
• Team leadership experience.  
• Proven ability in developing and implementing a business strategy or blueprint.
• Ability to speak and interact in the local language of the Customer.
• Ability and willingness to travel up to 30%-75% of the time, as required.

Desired Characteristics

• Advanced degree or MBA
• Located in North America near a hub airport or willing to relocate.
• Experience as the lead account manager/ leading an account team with identified key customers who have broad product portfolios.
• Strong team player with interpersonal, communication, influencing and team building skills.
• Strong customer-orientation focus and passion to win.
• Problem Solver – works closely with internal and external teams to bring solutions to complex and tense problems.
• Ability to lead– ability to influence and drive results as team member as opposed to command and control.
• Proven record of success working in a multicultural, regional, cross functional team.

Additional Information

#LI-Remote - This is a remote position

Application Deadline:

 

 

For candidates applying to a U.S. based position, the pay range for this position is between $155,900.00 and $259,900.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

 

 

Bonus eligibility: discretionary annual bonus.

 

 

This posting is expected to remain open for at least seven days after it was posted on September 23, 2026.

 

 

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

 

 

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.