Market Engagement Manager, SheConnects Digital Accelerator

Accountabilities:

• Manage and support a portfolio of partners across India and Africa working to increase women's adoption and use of the internet, particularly through greater smartphone ownership and usage.
• Provide strategic advisory and technical assistance to partner organizations, helping them develop and scale impactful in-country interventions.
• Manage the effective contracting, coordination, and delivery of technical assistance packages and advisory engagements.
• Analyze markets, business models, data, and emerging opportunities to identify interventions that can generate both commercial value and social impact.
• Contribute to the design and delivery of propositions and strategies that address barriers to digital adoption, including smartphone affordability and access.
• Facilitate strategy workshops and other collaborative sessions with partners and stakeholders to translate insights into actionable plans.
• Track commercial and social outcomes across partner engagements, ensuring initiatives remain focused on measurable impact and sustainable scale.
• Develop and communicate market insights, partner learnings, and evidence that can encourage increased awareness and action across the digital inclusion ecosystem.
• Document findings through presentations, case studies, toolkits, blogs, events, and stakeholder meetings.
• Facilitate knowledge exchange and learning between partners across different markets and geographies.
• Build trusted relationships with senior leaders across the private sector, mobile ecosystem, governments, donors, and other relevant organizations.
• Use evidence, industry insights, and compelling recommendations to influence stakeholders and support sustainable action.
• Collaborate closely with internal and external teams to ensure effective delivery of multiple workstreams and high-quality outputs.

Requirements:

• Significant commercial experience gained through management consulting, corporate strategy, business planning, marketing, or a related strategic function.
• Experience working within or alongside the digital, technology, telecommunications, or mobile ecosystem is highly desirable.
• Familiarity with strategies designed to improve inclusion for underserved populations, particularly women, with an understanding of approaches to smartphone affordability, adoption, and usage.
• Ability to quickly understand new data, markets, technologies, and business models and identify opportunities that can generate both commercial and social value.
• Strong strategic and analytical capabilities, with the ability to distill complex information into clear insights and practical recommendations.
• Demonstrated ability to engage confidently with senior executives and other decision-makers across private-sector, government, donor, and ecosystem organizations.
• Strong influencing and persuasion skills, with the ability to build alignment around evidence-based recommendations.
• Excellent written and verbal communication skills, including the ability to produce compelling presentations, reports, case studies, thought leadership, and other knowledge products.
• Strong project and delivery management skills, with the ability to manage multiple priorities, stakeholders, and workstreams while maintaining quality and deadlines.
• Strong stakeholder management and relationship-building capabilities across different sectors, cultures, and geographies.
• Commercial awareness and understanding of market dynamics, business models, and the factors that influence sustainable adoption of digital products and services.
• Collaborative and self-aware approach, with a strong ability to work as part of a team, support colleagues, and seek assistance when needed.
• Strong organizational skills, attention to detail, adaptability, and ability to operate effectively in a fast-paced international environment.
• Genuine interest in the transformative potential of internet access and digital services to improve women's livelihoods, economic security, and resilience.

Benefits:

• Competitive compensation package.
• Full-time position based in Delhi, India.
• Fixed-term contract through March 31, 2028.
• Flexible working arrangements, including flexi-time and remote working options.
• Generous holiday allowance.
• Four additional days off dedicated to professional development.
• Strong learning and development opportunities to support continued professional growth.
• Exposure to the global mobile, technology, and digital inclusion ecosystem.
• Opportunities to work on international projects spanning India and Africa.
• Collaboration with senior stakeholders across businesses, governments, donors, mobile operators, and development organizations.
• Opportunity to contribute to initiatives focused on expanding digital inclusion and reducing barriers to internet adoption.
• Inclusive and diverse working environment that values different perspectives, backgrounds, and experiences.
• Opportunities to contribute to high-impact projects addressing broader social and economic challenges.