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Surabaya, Jawa Timur, Indonesia
Onsite
We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.
That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.
Main duties in flying with us:
Support hotel partners through phone, video conference, email of all administrative works that includes extranet training, new registration, contract loading, content loading, hotel activation, hotel record management
Acquire new hotel partners, manage hotel accounts according to assignment by Area Manager / Senior Market Manager, to manage relationship with hotel partners, review and improve commercial conditions obtained from hotel partners that are not limited to getting promo rates and increasing margin
Monitor and improve price competitiveness and room inventory availability at all times
Support related departments on customer bookings
Accountable to fulfill SLA, achieve own KPI target and achieve overall hotel department's target and KPI
Educate hotel partners in managing bookings
Monitor, review and improve hotel contents to reflect accurate hotel information and facility details to improve overall hotel bookings
Support and participate on company's campaign / tactical promotion projects
Mandatory belongings you must prepare:
Min. 0-1 year experience in Travel / Hotel Industry
Min. Bachelor Degree or D3
Possess good knowledge on Travel / Hotel Industry
Understand extranets / channel managers
Good Microsoft Office skills
Good command in English (writing and speaking)
Willing to be placed in Surabaya
In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.
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