Purpose of Position
Ad Ops Specialists provide operational support to Client Services (CS) teams and are focused on supporting the delivery of our service packages. It is an entry-level position which provides an ideal first step into the affiliate marketing industry. Ad Ops Specialists work across a wide range of sectors and industries by leveraging our award-winning Awin network.
An ideal first step into the industry, the role will help you understand what goes into creating a leading affiliate programme and how Awin helps facilitate that. Awinners will have the opportunity to apply for other departmental roles within the business (if experience, suitability, skillset and location requirements are met).
Key Tasks
Work alongside the CS team to provide support to some of the network's largest clients in line with some of the following tasks:
- Upload offers and creatives to advertiser programs and assist with communicating details to publisher partners.
- Assist with producing regular reports, extracting, and manipulating data for interpretation by CS teams.
- Produce gap analysis reports and recruit affiliates onto programs in collaboration with account management and publisher teams.
- Perform program audits and monitor affiliate performance to ensure network compliance.
- Conduct ad-hoc account health checks, competitor benchmarking and other requests.
- Take a proactive approach with assigned projects and cases, escalating issues to the appropriate team member/level when necessary.
Skills & Expertise
- Fluent in English – you will need to communicate with internal staff and external clients on a daily basis, so written and oral English fluency is a necessity
- Able to prioritise workload and meet multiple client deadlines
- Willing to help peers and pick up additional tasks to share workload
- Show impeccable attention to detail for internal and external facing work
- Demonstrate a proactive approach to improving efficiencies and quality of work
- Take charge of individual responsibilities and arrange appropriate cover for time off
- Once settled, be approachable and help train more junior members of staff in the company
Our Offer
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Flexi-Week: We prioritise your mental health and wellbeing by offering you a four-day Flexi-Week (with one lighter or completely disconnected day per week) at full pay, with no reduction to your annual holiday allowance.
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Flexi-office: We offer an international culture and flexibility through our hybrid/remote working scheme which is designed to foster a culture of mutual trust and working flexibility.
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Work Expense Contribution & Remote Working Furniture: You will receive a monthly allowance to cover part of your running costs, as well as a furniture package to support you in setting up a comfortable workspace when working from home.
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Health and Wellbeing: With our support and access to various initiatives and sports offers, you can focus on your mental and physical wellbeing.
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Development: We’ve built our extensive training suite, Awin Academy, to cover a wide range of skills that support your professional and personal growth, with trainings conveniently packaged to help your overall development.
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Appreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer recognition programme.
Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Awin is part of the Axel Springer group. Learn more at axelspringer.com/en/, and explore the Axel Springer Essentials here: axelspringer.com/en/inside/the-essentials-what-we-have-adapted-and-why
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
