Summary
 

Assists and supports marketing sales/service representatives, staff, and management to ensure accuracy of all data which enhances the delivery of health care products and the operation of the marketing office.

*Employees that reside in Charleston have the option of hybrid work environment. Those located outside of Charleston will have a remote work environment.

Description
 

Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. You may be required to travel between buildings. This role is hybrid located at 4400 Leeds Avenue Charleston, SC 29405.

What You Will Do:

• Coordinates proposals on accounts for fully insured and ASO financial arrangement groups based on the accounts plan design and anticipated needs of the groups. Ensures accuracy of all data submitted by sales representatives and/or service representatives.
• Prepares/reviews all enrollment materials (packets, brochures, benefit booklets, etc.). Coordinates with sales representatives, service representatives, internal departments, and/or vendors to ensure accuracy of all materials. Assists/responds to needs of sales/marketing team for marketing materials/marketing support functions (reordering of enrollment materials, preparation of proposals, presentations, etc.).
• Provides administrative support to marketing sales/service representatives, staff, and management to include typing, filing, and mass mailings. Prepares and distributes various internal/account specific reports (weekly, monthly, etc.). Maintains department calendars, makes travel arrangements, and all other administrative support duties as needed.
• Receives telephone calls from sales/service representatives, underwriting, agents, members, etc. Answers questions regarding submitted proposals, new or renewal benefits, claims filing, billing, provider services, account concerns, etc.
  

To Qualify for This Position, You'll Need the Following:

• Required Education: High School Diploma or equivalent
• Required Work Experience: 1 year administrative/clerical support and/or customer service.
• Required Skills and Abilities: Effective organizational and customer service skills. Good judgment skills. Demonstrated written and verbal communication skills. Proficiency in spelling, punctuation, and grammar skills. Ability to handle confidential or sensitive information with discretion.
• Required Software and Tools: Microsoft Office.
• Required Licenses and Certificates: Must be able to pass the South Carolina Department of Insurance exam for licensure.

We Prefer You to Have the Following:

• Experience with Adobe and AI knowledge

Our Comprehensive Benefits Package Includes the Following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.  

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What To Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with disabilities, pregnant individuals, individuals with pregnancy-related conditions, and individuals needing accommodations for sincerely held religious beliefs, provided that those accommodations do not impose an undue hardship on the Company.

If you need special assistance or an accommodation while seeking employment, please email mycareer.help@bcbssc.com or call 800-288-2227, ext. 47480 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Here's more information.

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