Marketing Solution Engineer

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

Salesforce is seeking a highly motivated and experienced Marketing Solution Engineer Specialist to join our team. This role sits at the intersection of digital marketing strategy and technology, acting as a trusted advisor who architects unified data strategies using Data360 to power personalized customer engagement across the full digital marketing portfolio, spanning Agentforce Marketing Solutions for AI-driven, agentic customer communications. This includes and is not limited to Marketing Cloud Next for omnichannel journeys, Salesforce Personalization for real-time offer and content decisioning, Marketing Intelligence for cross-channel analytics, and Salesforce Loyalty for developing and building trusted long-term customer relationships.

We're looking for someone who is passionate about technology, a creative problem solver, and a compelling storyteller who understands the power of data.

What You'll Actually Be Doing

• Take on complex business challenges, using research and business assessment to define problems, generate ideas, identify opportunities, and recommend actionable next steps.
• Collaborate with business stakeholders and technical teams to develop comprehensive solutions and customer roadmaps for Agentforce Marketing and Data 360 and how they enable customers to create hyper-personalized customer experiences.
• Showcase Agentforce Marketing and Data360 through compelling software demonstrations and rapid prototyping, and deliver executive-level presentations that bring connected, data-driven customer experiences to life.
• Construct future-state customer journey strategies and long-term technology roadmaps, partnering with the customer, Account Executive, and Partners on discovery, analysis, and data-activation recommendations, including how emerging capabilities from Contentful and Qualified extend the Agentforce Marketing stack.

You're Our Person If...

• Must be fluent in both English and Finnish
• You have proven experience in a role such as Solution Engineering, Digital Marketing, or Customer Success with Salesforce technology or technical consulting, with a strong focus on marketing technology and customer engagement solutions.
• You have a strong technical understanding of data-driven solutions, including Data 360 and customer data platforms.
• You are "high-impact" minded blending Deal Making, Deal Closing, and Driving Ongoing Value — following clients through creating, activating, using, and expanding solutions, with a strategic data + AI lens
• You have a Master of Science, Computer Science Degree or equivalent degree
• You have excellent communication and presentation skills, with the ability to persuasively present complex technical and data-centric concepts to audiences ranging from technical teams to C-level executives.
• You have a proven ability to develop and articulate a strategic vision for using marketing and data technologies to drive business outcomes.

Even Better If...

• You have knowledge of programming languages and at least two years of hands-on experience with Agentforce marketing solutions.
• You have experience in deployment, meaning whatever you are solutioning for a client has a production-grade prototype in mind.
• You are AI versed and lean into coding agents, vibe coding that are shaping any asset, deliverable while focusing on scale but always having the actual understanding of the configuration and architecture of the components in mind
• You stay current on Customer Data Platform trends and data-driven marketing, and enjoy acting as a thought leader in the marketing technology space.
• You have a track record of working effectively with cross-functional teams, including sales, product management, and customer success.
  

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.