Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The job holder will be part of a cross-company team supporting American Express Global Business Travel supply technology initiatives. The job holder will play a critical role with the expansion of Amex GBT’s Marketplace Platform (MPP), executing Functional and Integration Feature Testing while ensuring the right testing environments are maintained.
What You'll Do
Functional & Business Testing:
Assist in project specific testing (e.g., MPP Hotel/Air Expansion) per priorities and requirements assigned by the Project and Product Teams.
Drive functional and business testing to ensure MPP has access to the right content and inventory.
Perform Point of Sale and downstream integration testing on all applications and system processes available in a country.
Test Strategies focusing on the GBT ecosystem:
Work with Product Management to ensure the feature is fit for purpose and work with them to identify and manage risks & issues.
Formulate and execute solid test plans with clear owners and sign-off criteria.
Identification of suitable test data and testing tools to be used during testing.
Maintain Open Issues log, help identify workarounds.
Test Environment Configurations & Maintenance:
Ensure test environments are pointed to the right supply settings.
Ensure vendors are pointed to the correct test environments.
Carry out regular test environment reviews to ensure they are optimized and ready.
Assist the Manager with Release Cycle Processes:
Assist with risk management and resolving issues that affect release scope, schedule and quality.
Coordinate and thoroughly document release content based on the product development backlog.
Communicate all feature release, hotfixes or service pack related plans.
Maintains a release repository and manages key information such as build and release procedures, dependencies, and notification lists.
Assist Manager with Supply Technology Channels Certification:
Ensure Point of Sale Tools and Applications connected to the GBT Supply MarketPlace Platform are routinely certified and ready to adopt all new features.
Document by Point of Sale Tool and Application, acceptance or not of features, in addition to date of sign-off and successful implementation.
Relationship Management / Partners with:
Supply R&D Teams in collaboration with Product to ensure all features have been developed per original specifications and for the stability of test environments.
Vendors & other parties powering PoS Tools & Applications connected to the GBT Supply MarketPlace Platform to ensure certification of all changes.
MPP Product Support to ensure their awareness and readiness to offer support on new features – as needed.
3rd party GDS & Non-GDS Connectors to ensure timely resolution on issue escalations to their technical teams and excellent operational management.
What We're Looking For
Educated to University Degree level.
Strong experience as a Test Analyst with mandatory travel industry experience.
Able to work with SMEs, understand business processes & convert into test plans.
Excellent written and verbal communication skills.
Strong planning and organizational skills.
Strong analytical and reporting skills.
Ability to identify key issues and enact a mitigation plan.
Able to work effectively in a complex, diverse, global and fast agile environment.
Strong time management and prioritization skills, juggling tight deadlines with focus on quality.
Solid follow through with minimal management.
Location
Manila, Philippines
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
This role is for CWT, a member of the American Express Global Business Travel family of companies.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
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What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!