Markets Support Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

LOB Job Description:

The US / LATAM dividend analyst handles a variety of processing, reconciliation, and problem-solving tasks in the dynamic US / LATAM markets.  This role offers a mix of daily work along with more nuanced problem-solving which can be different depending on each specific country. Analyst will make dividend payments to our clients, where country of incorporation for the stock is in the US / LATAM region.  Payment processing often requires foreign currency exchange orders, depending on underlying client entitlements. Payment date +1 stock and cash reconciliation is performed daily  to ensure all of the team's processing ledgers are in balance and any breaks are resolved in a timely manner.

Responsibilities:

The AMRS US / LATAM dividend processing analyst will perform functions related to US / LATAM market dividend payments for our Global Wealth Investment Management and Hedge Funds clients. The analyst will be responsible for ensuring all payments received from custodians are released on pay date to our underlying clients. The role requires outstanding attention to detail, and excellent time management skills as deadlines can not be missed on elections, expiring events, and pay dates, as well as excellent communication skills (both verbal and written) with our internal and external stakeholders and the ability to work under pressure and in a team environment. This includes:

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner

Required Qualifications:

• 1-3 years dividends/corporate actions experience
• 1-3 years payment processing experience
• Familiarity with foreign exchange conversions
• Presentable, confident and LOB / client focused
• Demonstrate the ability to work under pressure in a team environment.
• Self-motivated and able to work with little or no supervision after a period of time.
• Candidate will be able to manage their own time and know when to escalate issues.
• Works well within the team environment and collaborates on any projects or stretch assignments that come along.
• Intellectually curious with demonstrated problem solving skills.

Desired Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

Shift:

1st shift (United States of America)

Hours Per Week: 

40