Department
CSL SHS: Clinical Operations
About the Department
Student Wellness at the University of Chicago offers primary and acute health care needs and routine medical services to the student body, and includes the specialties of general internal medicine, family practice, gynecology, sports medicine, travel medicine, and minor urgent care. Student Health provides clinical services to eligible students and their dependents
Job Summary
Provision of administrative and clinical support to medical providers and patients through a variety of tasks related to patient care management, organization and communication to ensure efficient operations of the medical clinic in the Student Wellness Center. The job provides basic technical patient care support under close supervision which includes obtaining vital signs, and administering or ordering diagnostic tests such as x-ray, electrocardiogram, and laboratory tests.
Medical Assistant (MA) performs a wide variety of nursing care services to patients under the direct supervision of a Registered Nurse (RN), Licensed Practical Nurse (LPN), Nurse Practitioner, or Physician. MA’s work with adolescent and adult patients. The MA reports to Nursing leadership in student health. The MA has in-person and telephone contact with patients, family members, physicians and other healthcare workers where courtesy, sensitivity and confidentiality are essential.
Responsibilities
- Prepares patients for appointment (e.g. greets patients and escorts to exam room, collects and documents vital signs; documents patient reason for visit, current medications, allergies, smoking status, and pharmacy of choice in electronic medical record). Assists patients in moving from carts, wheelchairs, etc. onto exam tables.
- Performs phlebotomy and Point of Care testing including rapid strep tests, urine dipsticks, glucose tests and urine pregnancy tests and complete required documentation in EHR.
- Performs procedural tasks (e.g. EKG’s, aerosol nebulizer treatments, basic visual acuity tests, ear and eye irrigations, peak flow testing and particulate respirator fit tests, clean and dress wounds, bites, burns; apply elastic bandages, arm slings, knee immobilizers and finger splints; fit patients for crutches and teach crutch-walking.)
- Assist providers with procedures (e.g. wound care or PAP smear).
- Maintain general appearance and cleanliness of exam rooms and nursing work station (e.g. bag soiled linen and distribute clean linen, prepare and transport instruments for sterilization, monitor level of clinic supplies, stock exam rooms and store new items upon delivery).
- Schedule patient appointments and assist with check in of patients as indicated utilizing color-coded EHR process
- Review and/or prepare required documentation associated with patient visits.
- Assists in performing a range of patient care processes and procedures, such as preparing patients’ charts, measuring and recording patient vital signs, and assisting patients on/off stretchers, wheelchairs, and/or exam tables.
- Uses considerable on-the-job training to complete a variety of typical medical assignments-such as scheduling tests, procedures and referrals, and expediting medical results, notes, or letters.
- Works within defined processes and appropriate patient care protocol relating to the physical, psychological, and developmental needs of the patient.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
Work Experience:
Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.
Certifications:
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Preferred Qualifications
Education:
- High school diploma or GED.
- Completion of medical assistant training.
Experience:
Licenses and Certifications:
- Certified Medical Assistant Certification from the American Association of Medical Assistants.
- Current Healthcare Provider CPR certification.
Preferred Competencies
- Teamwork
- Interactive communication.
- Effective and appropriate application of medical knowledge.
- Professionalism
Working Conditions
- Ability to sit or stand for 4 hours or more.
- Ability to use computers extensively for 4 hours or more.
- Work may involve assisting patients in transferring to and from chairs, wheelchairs, exam tables and gurneys. Current lifting procedures must be followed.
- Duties performed require potential exposure to bloodborne pathogens.
- Occupational risk for exposure to infectious material and communicable diseases.
- Required annual TB control training and/or other health screenings.
- Scheduled work hours may change depending on clinic needs. Rotating schedule including 8 or 10 hour shifts may be required. Some weekend hours may be required.
- Work may be performed in varied locations inside/outside of the clinical setting including other campus or offsite locations.
Application Documents
- Cover Letter (preferred)
- Resume (required)
- 3 References (required)
- Copy of MA Certification (preferred)
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Healthcare & Medical Services
Role Impact
Individual Contributor
Scheduled Weekly Hours
40
Drug Test Required
Yes
Health Screen Required
Yes
Motor Vehicle Record Inquiry Required
No
Pay Rate Type
Hourly
FLSA Status
Non-Exempt
Pay Range
$20.00 - $30.00
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
Yes
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
